Surprise Ford's cover image

This profile has been claimed by the business owner or representative.

Surprise Ford

4.2

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.27,163 reviews
Select a rating
2013 FORD EDGE SEL Owner's profile image
2013 FORD EDGE SEL Owner 
8 years ago

Work performed as agreed but each time they make u feel like your car needs additional services; attitudes need to change! 

2017 FORD MUSTANG GT Owner's profile image
2017 FORD MUSTANG GT Owner 
8 years ago

great service. friendly and helpful 

2015 FORD FOCUS ST Owner's profile image
2015 FORD FOCUS ST Owner 
8 years ago

Fast service, car looks great 

2016 FORD ESCAPE SE Owner's profile image
2016 FORD ESCAPE SE Owner 
8 years ago

Very satisfied. I brought my 2016 Escape in because my battery wouldn't hold a charge. They tested the battery, found a dead cell, and gace me a warrenty replacement battery. It took half a day, but I'm happy. 

2017 FORD F150 SUPER CAB Owner's profile image
2017 FORD F150 SUPER CAB Owner 
8 years ago

Great experience, love my truck! 

2007 FORD F150 Owner's profile image
2007 FORD F150 Owner 
8 years ago

Great as always. Done in a reasonable time. 

2007 FORD EXPEDITION LTD Owner's profile image
2007 FORD EXPEDITION LTD Owner 
8 years ago

Got all the services needed in a timely manner. 

2016 FORD ESCAPE SE Owner's profile image
2016 FORD ESCAPE SE Owner 
8 years ago

The service performed was as expected. The customer service was poor. When the car was pulled up after the service was completed, and I informe the agent the car was pulled up, the agent walked away and left me waiting an additional 15-20 minutes. Wow ... what a ****. 

2001 JAGUAR S-TYPE Owner's profile image
2001 JAGUAR S-TYPE Owner 
8 years ago

Replace right hand fuel pump, had to wait on parts from Jaguar, but all good. 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.2 star rating with 7,163 reviews. 

When is Surprise Ford open?

Surprise Ford is closed now. It will open tomorrow at 9:00 a.m.