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Surprise Ford

4.2

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.27,163 reviews
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2016 FORD ESCAPE SE Owner's profile image
2016 FORD ESCAPE SE Owner 
9 years ago

quality service performed in a timely manner. 

2001 JAGUAR S-TYPE Owner's profile image
2001 JAGUAR S-TYPE Owner 
9 years ago
2007 FORD F150 Owner's profile image
2007 FORD F150 Owner 
9 years ago
2012 FORD FOCUS SEL Owner's profile image
2012 FORD FOCUS SEL Owner 
9 years ago

Service was better than expected as always! My service advisor Ashley was the best service advisor Ive ever had!!! Surprise Ford hands down has the best service department ever!! 

2013 FORD FIESTA SE Owner's profile image
2013 FORD FIESTA SE Owner 
9 years ago

They addressed my concerns. And told me itll take 3-4 weeks for the ordered parts to come in. My tranny shudders sometimes on my 2013 Ford Fiesta SE w/24k miles on it. But Im still waiting for them to contact me when the parts arrive, so this review isnt yet complete. 

2005 FORD F350 SUPER DUTY Owner's profile image
2005 FORD F350 SUPER DUTY Owner 
9 years ago

Great service 

1999 FORD RANGER Owner's profile image
1999 FORD RANGER Owner 
9 years ago

Thorough diagnosis, excellent technicians, complete efficient service. Great job, great service. 

2000 FORD MUSTANG Owner's profile image
2000 FORD MUSTANG Owner 
9 years ago
2016 FORD ESCAPE SE Owner's profile image
2016 FORD ESCAPE SE Owner 
9 years ago

Right front turn signal did not work. The technicians found signal circuits damaged in multiple locations in the front bumper ... they told me that rodents apparently chewed through the wires. They replaced the damaged parts and got my car back to me in under 3 hours. Happy with the work done by the service department. 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.2 star rating with 7,163 reviews. 

When is Surprise Ford open?

Surprise Ford is closed now. It will open tomorrow at 9:00 a.m.