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Surprise Ford

4.2

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.27,528 reviews
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Gabriela V.'s profile image
Gabriela V. 
5 years ago

Found my vehicle through CarFax and purchased at ChapmanChevrolet in Tempe. Unfortunately the vehicle came with problems and dealer i bought my car from was not able to find & fix issue. I called SurpriseFord took my vehicle in and was helped by Joe. He was amazing and went above and beyond with getting car running again and even communicated with other dealer for some of the repair costs, took a huge weight off my shoulders through that very stressful situation. HIGHLY RECOMMEND SURPRISE FORD! 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2016 FORD F150 Owner's profile image
2016 FORD F150 Owner 
5 years ago

Excellent service and very knowledgeable service department. Looks like it's my go to dealership from now on. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

2015 FORD EDGE SEL Owner's profile image
2015 FORD EDGE SEL Owner 
5 years ago

Excellent, professional service! Julian is an exceptional service writer who we really trust. Great dealership! 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

2019 FORD F250 SUPER DUTY Owner's profile image
2019 FORD F250 SUPER DUTY Owner 
5 years ago

Job was completed as said it would be 

Business response:

Thank you for your positive feedback! 

2013 FORD F150 Owner's profile image
2013 FORD F150 Owner 
5 years ago

Great job. nice people. clean work 

Business response:

Thank you for your positive feedback, from all of us here at Surprise Ford! 

2017 FORD EXPLORER LIMITED Owner's profile image
2017 FORD EXPLORER LIMITED Owner 
5 years ago

Staff at Surprise Ford service department was great and honest they really did a good job even for no cost to the owner. (safety recall) 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2016 FORD FUSION TITANIUM PHEV Owner's profile image
2016 FORD FUSION TITANIUM PHEV Owner 
5 years ago

Great service and great communication. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

2015 MINI COOPER S Owner's profile image
2015 MINI COOPER S Owner 
5 years ago

Excellent service, friendly, maintained updates on repair. Great facility. Recommended! 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

2013 LINCOLN MKT AWD Owner's profile image
2013 LINCOLN MKT AWD Owner 
5 years ago

Surprise Ford did an excellent job !!! 

Business response:

Thank you for your positive feedback! 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.2 star rating with 7,528 reviews. 

When is Surprise Ford open?

Surprise Ford is open now. It will close at 9:00 p.m.