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Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Happy with representatives and work. Done
Business response:
We are absolutely thrilled to hear about your positive experience with our team and the quality of work provided. Your satisfaction with our representatives and service is exactly what we strive for at Surprise Ford. We truly value customers like you who take the time to share their feedback, and we appreciate your trust in our team to handle your automotive needs.
Service advisor was great and kept me informed.
Business response:
We are happy to hear that your service experience exceeded your expectations. Having a service advisor who maintains clear communication throughout the process makes all the difference in creating a positive visit. Your satisfaction with how well you were kept updated during your service appointment means a great deal to our team. We truly appreciate you taking the time to share your experience.
Easy to book an appointment, taken on time and completed on time
Business response:
Thank you for your wonderful feedback about your recent service experience with us. We understand how valuable your time is, and we're pleased to hear that our appointment scheduling process worked smoothly for you. It's wonderful to know that we were able to honor your scheduled time and complete your service efficiently. Your positive experience with our timely service delivery means a great deal to our team. We appreciate you taking the time to share your experience and look forward to continuing to provide you with relia... read more
quick, efficient, courteous, and friendly service.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team. Your feedback about receiving prompt and efficient assistance means so much to us. We take great pride in providing welcoming and helpful service to every customer who visits us. Thank you for taking the time to share your positive experience - it truly makes our day to know we exceeded your expectations.
Surprise Ford's service team is absolutely wonderful. Evan took great care of me and ensured that my car was running again ASAP. Thank you!
Business response:
Thank you for the positive feedback about our team member's professional service. We appreciate your input about the tire pressure checks during oil changes - this helps us improve our service consistency. We value your business and the opportunity to serve you.
They are wonderful and stuck to their word. I really appreciate Laura who struck up an amazing deal for me. I flew from WA to AZ and they made the experience one I will never forget. Thank you!!
Business response:
We are absolutely thrilled to hear about your outstanding experience with us! Your kind words about our team's commitment to keeping promises mean so much to us. It sounds like Laura provided exceptional service in creating a fantastic deal that worked perfectly for you. We understand that traveling from Washington to Arizona for a vehicle purchase is a significant decision, and we're honored that we could make your journey so memorable and worthwhile. Your trust in Surprise Ford and your willingness to travel such a distanc... read more
Good service, well returned soon
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. Your satisfaction means everything to us, and we're grateful you took the time to share your feedback. We look forward to welcoming you back and providing the same quality service that earned your trust. Thank you for choosing Surprise Ford for your automotive needs.
I appreciate the level of experience with the service team especially my Service Advisor Joseph Hough.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our service team. Your recognition of the expertise and professionalism you received means so much to us. It's fantastic to know that your service advisor provided you with exceptional care and made such a positive impression. We truly value customers like you who take the time to share their experiences, and we're proud to have earned your trust. Thank you for choosing Surprise Ford for your automotive needs.
Personable and friendly advisors
Business response:
We are ecstatic to hear about your wonderful experience with our team! Your kind words about our advisors being personable and friendly truly mean the world to us. We work hard to create a welcoming environment where every customer feels valued and comfortable. It's fantastic to know that our team made such a positive impression during your visit. Thank you for taking the time to share your feedback - it helps us continue providing the excellent service that our customers deserve. We're grateful to have you as part of the Su... read more
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.2 star rating with 6,925 reviews.
When is Surprise Ford open?
Surprise Ford is closed now. It will open tomorrow at 7:00 a.m.