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Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
The appointment was set up with ease. The staff was very friendly, polite, and helpful. I have confidence in their ability to take care of my car and not push unnecessary work.
Business response:
Thank you for the wonderful review! We're happy to hear scheduling was easy and our team was friendly and helpful. It's especially meaningful that you trust our service approach and feel confident we focus on what your vehicle actually needs. We appreciate your trust and look forward to serving you again.
It's all about Evan's ability to take care of his customers!
Business response:
Thank you for the wonderful feedback about Evan's exceptional customer care! We're thrilled he went above and beyond for you. Your kind words mean everything to us and reflect exactly what we strive for at Surprise Ford.
I always get fast and professional service from Evan
Business response:
Thank you for recognizing Evan's fast and professional service! We're thrilled to hear about your positive experience and truly value your trust in Surprise Ford. We look forward to continuing to serve you and your 2024 Ford F150 STX.
Professional, friendly and excellent service.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear you experienced professional, friendly, and excellent service. Your kind words mean the world to us at Surprise Ford.
Fast Easy Surprise Ford Staff Really Made Me Feel Like Family
Business response:
Thank you for the wonderful feedback! We're thrilled that our team made the process quick and easy while making you feel like family. This is exactly what we strive for at Surprise Ford. We appreciate you sharing your experience and look forward to serving you again!
They did a great job. They caught a situation with my vehicle I was not aware of. They showed me the issue and fixed it quickly
Business response:
Thank you for the positive feedback! We're pleased our technicians identified the issue and were able to show you the problem and fix it quickly. We appreciate you sharing your experience and look forward to serving you again.
Service was completed and on time. Staff was very helpful
Business response:
We greatly appreciate your feedback about your recent service experience with us. It's wonderful to hear that we completed your service on schedule and that our team provided the helpful assistance you needed. Your satisfaction with both our timeliness and staff support means a great deal to us. Thank you for choosing Surprise Ford and for taking the time to share your positive experience.
Joe my Service writer always a class act!
Business response:
Thank you for sharing your wonderful feedback about your service experience. It's fantastic to hear that your service writer consistently demonstrates such professionalism and excellence. Having team members who maintain high standards and treat customers with respect makes all the difference in creating positive experiences. We truly appreciate you taking the time to recognize outstanding service, and we're delighted that Surprise Ford continues to meet your expectations for your 2019 Ford Expedition Max Platinum.
It was fast and the waiting area was very nice.
Business response:
We are thrilled to hear about your positive experience with our efficient service and comfortable facilities. Your feedback about the quick process and pleasant waiting area truly means a lot to our team at Surprise Ford. We work hard to create a welcoming environment where our customers feel at ease while we take care of their vehicle needs. Thank you for choosing us and for taking the time to share your thoughts about your visit.
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.2 star rating with 7,204 reviews.
When is Surprise Ford open?
Surprise Ford is open now. It will close at 9:00 p.m.