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Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Great sales team from start to finish. Would recommend to anyone.
Business response:
Thank you for taking the time to share your wonderful experience with our sales team. We are truly delighted to hear that you found our team supportive from the very beginning through the completion of your visit. Your recommendation means the world to us, and we appreciate you sharing your positive thoughts with others who may be considering their next vehicle purchase. It brings us great joy to know that we were able to provide you with the exceptional service you deserved throughout your entire experience with us.
Great service, knowledgeable, always thorough.
Business response:
Your positive experience means everything to our team. We truly appreciate you recognizing our commitment to providing excellent service and our team's expertise. It's wonderful to hear that you found our approach comprehensive and our knowledge helpful. Thank you for taking the time to share your experience - your feedback encourages us to continue delivering the quality service you deserve.
Communicative, friendly, fast
Business response:
We are absolutely thrilled to hear about your positive experience with our team. Your feedback about our team being communicative and friendly means so much to us, and we're delighted that we could provide you with quick service. It's wonderful to know that your visit met your expectations. We truly value customers like you and appreciate you taking the time to share your experience with others.
Went for 30,000 checkup and Surprise Ford did a very good job without any high pressure for any problems. Thank You for Great Service
Business response:
We genuinely appreciate your trust in bringing your vehicle to us for its 30,000-mile service. It's wonderful to hear that our team provided excellent care for your vehicle while maintaining a respectful approach without unnecessary pressure. Your recognition of our quality service means so much to our team. We're committed to continuing this level of professional care for all your future automotive needs.
Utmost professionalism from the moment they greet you at vehicle and then let you know the progress of your service.
Business response:
Thank you for sharing your experience with our service team. We are thrilled to hear that you felt welcomed from the very beginning and appreciated how our team kept you informed throughout the entire process. Knowing that you experienced genuine care and clear communication during your visit means everything to us. Your recognition of our team's dedication to providing exceptional service reinforces our commitment to treating every customer with respect and transparency. We truly value customers like you who take the time t... read more
Very satisfied with the service
Business response:
We are utterly delighted to hear about your positive experience with our service team. Your satisfaction means everything to us, and we're thrilled that we could meet your expectations. It's wonderful to know that our commitment to providing quality service made a difference for you. We truly appreciate you taking the time to share your feedback with us at Surprise Ford, and we look forward to continuing to serve you in the future.
Loved every one since of humor
Business response:
We are happy to hear that you appreciated the sense of humor during your experience with us. Your enjoyment of our team's approach means so much to us at Surprise Ford. It's wonderful to know that we could bring some joy to your visit while serving you. We value customers like you who take the time to share their positive experiences.
The rear view mirror had a loose bolt. I was wondering why it was wiggling. Everything else was good.
Business response:
We are delighted to hear that your overall experience with us was positive. We understand that the rearview mirror issue with the loose bolt was concerning, and we appreciate you bringing this to our attention. It's helpful feedback that allows us to ensure our quality standards are consistently met. We're pleased that everything else met your expectations during your visit. Your experience matters to us, and we're grateful for customers like you who take the time to share their thoughts.
Great service, friendly staff!
Business response:
We genuinely appreciate your positive feedback about the exceptional service you received. Your comments about our friendly staff truly mean a lot to our entire team. We understand how important it is to have welcoming and helpful team members, and we're delighted that this came through during your visit. Thank you for taking the time to share your experience.
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.2 star rating with 7,413 reviews.
When is Surprise Ford open?
Surprise Ford is open now. It will close at 6:00 p.m.