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16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Joe took care of my problem.
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Service was wonderful. Just wish I would have been able to select Raymond as my service advisor, but his name was not in the drop down selection box.
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Good service.took care of all concerns and questions
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
I could eat on the clean floor where the cars go in and the service staff is very polite and the car is washed the service is good have nothing to complain about and Dave Greathouse takes time to explain everything that has been done to the Ford Edge.......I would recommend your service dept.
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Thank you for your positive review!
Dave Greathouse was fabulous. When I left the car for service, the cars were lined up four deep in each service lane. They were swamped because an employee hadn't shown up yet. Dave still treated me with kindness and respect. After service was complete, I arrived to pick up my car. I wished to use my Ford Pass credits to pay for the service bill. There was a glitch and we couldn't pull up my credits. Dave very patiently, tried several things. Ended up calling Ford for us. All taken care of.
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As usual friendly, time efficient, knowledgeable service!
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They were very prompt and courteous
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Dave was great. He took care of it as necessary
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Quick and easy, friendly service and staff.
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Surprise Ford has a 4.2 star rating with 7,533 reviews.
Surprise Ford is open now. It will close at 9:00 p.m.