This profile has been claimed by the business owner or representative.
Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Service Advisor Nicholas was Professional and helpful during my service.
Business response:
Thank you for your review! We sincerely appreciate you taking the time to share your experience with us. It's wonderful to hear that Nicholas provided you with professional and helpful assistance during your recent service visit.
my tech rep took care of me was very helpful in informing me about what needed to be done.
Service Advisor Zach Frame is a stellar advisor. Thorough, patient and very knowledgeable. Zach oversees every aspect of a service appointment. From entry through diagnostics through completion.
Great customer service, and did great job getting our car back same day for its recall update. Been going to Surprise FORD for years with both vehicles, never had any issues with any service, oil changes, warranty or recall
Business response:
We deeply cherish your loyalty and trust in Surprise Ford over the years. Your positive feedback about our customer service and our ability to complete your recall update the same day means so much to our team.
they did everything I wanted and needed
John Wallace is the man. Need a excellent service writer, ask for John.
Prompt service and knowledge of the representative.
The friendly customer service and ease in getting in for service is great. The Ford recall fix we just had serviced went well. We have not used this dealership for much as yet so five stars will have to wait.
Everything went great, including the rep that assisted me.
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.1 star rating with 7,791 reviews.
When is Surprise Ford open?
Surprise Ford is open now. It will close at 9:00 p.m.