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Surprise Ford

4.1

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.16,796 reviews
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2007 FORD F150 SUPERCREW Owner's profile image
2007 FORD F150 SUPERCREW Owner 
8 months ago

Very professional, fast end efficient 

Business response:

Thank you for your kind words and positive feedback! We are thrilled to hear that you found our service professional, fast, and efficient. Our team is dedicated to providing the best experience possible, and it's rewarding to know we met your expectations. We look forward to serving you again in the future! 

2020 LINCOLN CORSAIR RESERVE Owner's profile image
2020 LINCOLN CORSAIR RESERVE Owner 
8 months ago

Fast, professional, courteous 

Business response:

Thank you for your kind words! We are thrilled to hear that you experienced fast, professional, and courteous service. Our team is dedicated to providing the best experience possible, and it's wonderful to know that we met your expectations. We look forward to serving you again! 

Norm W.'s profile image
Norm W. 
8 months ago

Good service work. A bit expensive even with $100 discount coupon. 

Business response:

Thank you for your feedback. We appreciate your recognition of our service. We strive to provide high-quality service and understand that cost is an important factor for our customers. If you have any further concerns or would like to discuss your experience in more detail, please feel free to reach out to our Service Director, Anoeil Atenousazar, at 623-666-8577. We look forward to hearing from you! 

2021 FORD F150 SUPERCREW Owner's profile image
2021 FORD F150 SUPERCREW Owner 
8 months ago

Joe is always ready to answer questions or get me a ride home if I have things to do. Last visit I had gotten a new phone and I could not sync it with my truck. They were glad to help me. Always a pleasure to see Joes smiling face! Thank you for taking good care of my truck! 

Business response:

Thank you for your wonderful feedback! We truly appreciate your kind words about Joe and our team's commitment to assisting you. It's great to hear that we could help you with syncing your new phone and provide you with a ride when needed. We strive to create a positive experience for all our customers, and we're glad that you feel well taken care of. Thank you for choosing us for your truck's care! 

2016 FORD EXPLORER LIMITED Owner's profile image
2016 FORD EXPLORER LIMITED Owner 
8 months ago

Surprise Ford is honest and Evan the service tech is awesome! 

Business response:

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you found our team to be honest and that Evan made a great impression on you. Providing excellent service is our priority, and it's wonderful to know that we met your expectations. We look forward to serving you again! 

2021 FORD RANGER XL/XLT/LARIAT Owner's profile image
2021 FORD RANGER XL/XLT/LARIAT Owner 
8 months ago

On time, Informative and very nice. 

2020 JEEP COMPASS LATITUDE Shopper's profile image
2020 JEEP COMPASS LATITUDE Shopper 
8 months ago

I just bought my car from Surprise Ford and I couldn't be happier! The team was friendly, professional, and made the whole process smooth and stress-free. Great selection, fair pricing, and top-notch service from start to finish. Highly recommend if you're in the market for your next vehicle! 

2018 FORD F150 SUPERCREW Owner's profile image
2018 FORD F150 SUPERCREW Owner 
8 months ago

Work done for a recall was finished in a timely manner and the service advisor was patient and informative 

2013 FORD EXPLORER XLT Owner's profile image
2013 FORD EXPLORER XLT Owner 
8 months ago

MY VISIT WAS HANDLED BY ZACK. HE KEPT ME INFORMED OF THE PROBLEM, HOW LONG IT WOULD TAKE FOR THE NECESSARY REPAIRS AND WHEN IT SHOULD BE FINISHED. AFTER MANY VISITS TO THIS DEALERSHIP, I CAN COUNT ON THEIR DEPENDABILITY OF GETTING THE JOB DONE. 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.1 star rating with 6,796 reviews. 

When is Surprise Ford open?

Surprise Ford is open now. It will close at 9:00 p.m.