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Surprise Ford

4.1

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.16,077 reviews
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2012 FORD EDGE SEL Owner's profile image
2012 FORD EDGE SEL Owner 
8 months ago

I liked my service advisor he kept me informed 

Business response:

Thanks for the great feedback! We're thrilled to hear you had a positive experience with your service advisor. Keeping our customers informed is a top priority for us. We appreciate your support! 

2018 HONDA CR-V EXL Owner's profile image
2018 HONDA CR-V EXL Owner 
8 months ago

Good Big help Buying Used Car And Happy about the car we bought more Confidence!! 

Business response:

We're thrilled to hear you had a positive experience and are happy with your used car purchase. Building confidence in your decision is what we strive for. Thanks for sharing your feedback! Enjoy your ride! 

2017 FORD TRANSIT T-350 HD Owner's profile image
2017 FORD TRANSIT T-350 HD Owner 
8 months ago

Quick easy accurate. I knew up front what was going to be done and how long it would take. Great service 

Business response:

Thanks for the great feedback! We're thrilled to hear that you had a positive experience and appreciated the transparency about our services. Your satisfaction is our priority, and we look forward to serving you again! 

2024 FORD BRONCO BLACK DIAMOND Owner's profile image
2024 FORD BRONCO BLACK DIAMOND Owner 
8 months ago

Easy. No hassle. It was a painless experience when it comes to buying a car. 

Business response:

Thanks for your awesome review! We're thrilled to hear that your car buying experience was easy and hassle-free. Our team works hard to make it seamless, and your feedback means a lot to us. Enjoy your new ride! 

2022 FORD F150 SUPERCREW Owner's profile image
2022 FORD F150 SUPERCREW Owner 
8 months ago

Sales reps were knowledgeable and polite. I didn't give 5 stars because I spent 8 hours at the dealership because the truck I was buying needed an oil change and needed to be detailed. I feel this should have been done before posting for sale 

Business response:

We appreciate your feedback! We're glad to hear our sales reps made a positive impression. We apologize for the wait and understand the importance of having vehicles ready for sale. Your input helps us improve our processes, and we hope to serve you better in the future! 

2019 FORD FLEX LIMITED Owner's profile image
2019 FORD FLEX LIMITED Owner 
8 months ago

The service was performed as expected. The service rep was considerate and listened to my request. The service was completed in a timely manner and to the estimated cost. 

Business response:

Thank you for your fantastic feedback! We're thrilled to hear that our service met your expectations and that our team was attentive to your needs. Your satisfaction is our priority, and we look forward to serving you again in the future! 

2022 FORD F150 SUPERCREW Owner's profile image
2022 FORD F150 SUPERCREW Owner 
8 months ago

GREAT SERVICE GREAT PEOPLE VERY NICE 

Business response:

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team. Your kind words mean a lot to us. Looking forward to serving you again soon! 

2018 FORD F250 SUPER DUTY/PLAT/KING Owner's profile image
2018 FORD F250 SUPER DUTY/PLAT/KING Owner 
8 months ago

My F-250 service was completed when they said it would be. Great customer service! 

Business response:

Thanks for the awesome feedback! We're thrilled to hear that your F-250 service was completed on time and that you had a great experience with our team. Your satisfaction is our priority, and we look forward to serving you again! 

2022 FORD F150 SUPERCREW Owner's profile image
2022 FORD F150 SUPERCREW Owner 
9 months ago

Was great, done well and on time. 

Business response:

Thank you for your fantastic review! We're thrilled to hear that you had a great experience and that everything was completed on time. Your satisfaction is our priority, and we appreciate your support! 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.1 star rating with 6,077 reviews. 

When is Surprise Ford open?

Surprise Ford is open now. It will close at 9:00 p.m.