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Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Service completed is less time than quoted, pleasant interaction with staff, clean and comfortable waiting area
Business response:
Thank you for your fantastic review! We're thrilled to hear that our team exceeded your expectations and that you enjoyed our waiting area. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Looking forward to seeing you again!
First trip there, so far so good. As with Everyone of those "criminal" aftermarket warranties that didn't cover anything it was sold to me to cover by Mark Kia. I certainly wasn't going to let Mark Kia service by less than 1 month owned Ford Explorer (used) that somehow had $+2000 of things wrong with it, after the check engine light came on 2 weeks after owning it. (clearly reset prior to my purchase). The Service guys here at Surprise Ford were professional on helping and the Service was completed in short order. Any futur... read more
Business response:
Thank you for your fantastic review! We're glad our team at Surprise Ford was able to assist you promptly and professionally. Your trust means a lot to us, and we look forward to helping you with any future repairs or services. Enjoy your Ford Explorer!
ALWAYS 5 STAR SERVICE AND CURTESY FROM EMPLOYEES.
Business response:
Thank you for your fantastic review! We're thrilled to hear you consistently receive five-star service and courtesy from our team. Your satisfaction is our priority, and we appreciate your support. Looking forward to serving you again!
Everything was great very nice people
Business response:
Thanks for the great feedback! We're thrilled to hear you had a positive experience with our team. Our goal is to provide excellent service, and it's wonderful to know we hit the mark with you. Looking forward to your next visit!
Service on time. I'm on Friday, done on Monday.
Business response:
Thanks for your awesome review! We're glad to hear you had a smooth and timely service experience. Your satisfaction is our priority, and we look forward to serving you again in the future!
Experienced Service Advisor that was friendly and knowledgeable. Thanks Joe!
Business response:
Thanks for the great feedback! We're thrilled to hear that you had a positive experience with our service advisor. Our team is dedicated to providing friendly and knowledgeable support. Looking forward to serving you again!
Evan is very friendly and pays attention to details. Thank you
Business response:
Evan appreciates your kind words! We're glad to hear that his friendly approach and attention to detail made a positive impact. Your support means a lot to us!
Great service. Truck was done quickly
Business response:
Thank you for the fantastic feedback! We're glad to hear you had a great experience and that your truck was serviced quickly. We appreciate your support and look forward to assisting you again in the future!
It was great. Thanks Will go back for more services
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you had a great experience and look forward to serving you again. Your support means a lot to us!
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.1 star rating with 6,077 reviews.
When is Surprise Ford open?
Surprise Ford is open now. It will close at 9:00 p.m.