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Surprise Ford

4.2

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.27,346 reviews
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2025 FORD EXPLORER ACTIVE Owner's profile image
2025 FORD EXPLORER ACTIVE Owner 
a year ago

Good service from start to finish. Left my vehicle clean. 

2017 FORD EXPLORER LIMITED Owner's profile image
2017 FORD EXPLORER LIMITED Owner 
a year ago

Good and quick services. Will be servicing my truck next 

2006 FORD F150 SUPERCREW Owner's profile image
2006 FORD F150 SUPERCREW Owner 
a year ago

A little expensive but needed work done. 

2016 FORD F150 SUPERCREW Owner's profile image
2016 FORD F150 SUPERCREW Owner 
a year ago

Quick Service, Oil Change only. 

2020 FORD EDGE ST Owner's profile image
2020 FORD EDGE ST Owner 
a year ago

They did what was expected at the mileage for a 2020 Edge, 6 month interval service. 

2024 FORD EDGE TITANIUM Owner's profile image
2024 FORD EDGE TITANIUM Owner 
a year ago

Evan was right on top of things and communicated everything as it was being done. 

2022 FORD F150 SUPERCREW Owner's profile image
2022 FORD F150 SUPERCREW Owner 
a year ago

Greatest store and people to work with 

2021 FORD BRONCO SPORT Owner's profile image
2021 FORD BRONCO SPORT Owner 
a year ago

Wait time was great thought it would take several hours to complete all recalls 

Business response:

Thanks for the fantastic feedback! We're thrilled to hear that your recall service was quicker than expected. We strive to provide efficient service to all our customers. Your satisfaction means a lot to us! 

William B.'s profile image
William B. 
a year ago

Service was performed in a timely manner. Service was performed beyond our expectations in both of time, completeness and cleanliness. 

Business response:

Thank you, William! We're thrilled to hear that our service exceeded your expectations. Timeliness and quality are our top priorities, and it's great to know we hit the mark for you. We appreciate your kind words and look forward to serving you again! 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.2 star rating with 7,346 reviews. 

When is Surprise Ford open?

Surprise Ford is closed now. It will open at 9:00 a.m.