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Surprise Ford

4.1

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.17,791 reviews
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2017 FORD FUSION SE Owner's profile image
2017 FORD FUSION SE Owner 
a year ago

Zach was exceptional to work with. He was efficient. He told me what to expect to determine the issue with the battery drain. Zach notified the resolution of and the correction to be expected. In short time, he called with that the issue was resolved. Although I was delayed a bit with picking up the car, he was prepared when I arrived. And, my car was washed before I left. I know I would be comfortable with ach managing car issues in the future. 

Business response:

We're truly delighted to hear about your exceptional experience with Zach. His dedication to clear communication, efficiency, and proactive problem-solving truly exemplifies the kind of service we strive to provide. Thank you for recognizing his efforts and sharing your experience with us! 

2023 FORD EXPLORER XLT Owner's profile image
2023 FORD EXPLORER XLT Owner 
a year ago

Good attention, fast service 

Business response:

Fast service and good attention, perfect! 

2021 FORD F150 SUPERCREW Owner's profile image
2021 FORD F150 SUPERCREW Owner 
a year ago

Professional and complete service 

Business response:

Thank you for your fantastic feedback! We're thrilled to hear you had a professional experience with us. Our team is dedicated to providing complete service, and it's great to know we hit the mark. We appreciate your support! 

2021 LINCOLN AVIATOR RESERVE Owner's profile image
2021 LINCOLN AVIATOR RESERVE Owner 
a year ago

They are always amazing and very thorough 

Business response:

Thank you for the fantastic review, we truly appreciate your kind words! We're glad to hear you had such a positive experience and that our team met your expectations. Your satisfaction is our top priority. Looking forward to serving you again! 

2024 FORD EDGE TITANIUM Owner's profile image
2024 FORD EDGE TITANIUM Owner 
a year ago

Service advisor was great! Work was well done. 

Business response:

Thank you for the fantastic feedback! We're thrilled to hear that you had a great experience with our service advisor and that the work met your expectations. Your satisfaction is our priority, and we look forward to serving you again! 

2024 FORD ESCAPE ST LINE Owner's profile image
2024 FORD ESCAPE ST LINE Owner 
a year ago

They were courteous and fast. 

Business response:

Thank you for your kind words! We're thrilled to hear you had a positive experience with our team. Providing courteous and efficient service is our priority, and your feedback motivates us to keep it up! 

2022 FORD F450 SUPER DUTY Owner's profile image
2022 FORD F450 SUPER DUTY Owner 
a year ago

Good timely response to my needs 

Business response:

Thank you for acknowledging our timely response. We appreciate your positive feedback! 

2016 FORD EXPLORER SPORT Owner's profile image
2016 FORD EXPLORER SPORT Owner 
a year ago

Very friendly and fast service 

Business response:

Thanks for the fantastic review! We're thrilled to hear you had a great experience with our friendly and efficient team. Your satisfaction means a lot to us! 

2017 FORD F150 SUPERCREW Owner's profile image
2017 FORD F150 SUPERCREW Owner 
a year ago

Fast and efficient, easy in and out 

Business response:

Thanks for the fantastic review! We're thrilled to hear you had a fast and efficient experience. Your satisfaction is our priority, and we look forward to serving you again soon! 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.1 star rating with 7,791 reviews. 

When is Surprise Ford open?

Surprise Ford is closed now. It will open tomorrow at 7:00 a.m.