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Surprise Ford

4.2

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.27,167 reviews
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2017 FORD F150 SUPER CAB Owner's profile image
2017 FORD F150 SUPER CAB Owner 
a year ago

Service on time. I'm on Friday, done on Monday. 

Business response:

Thanks for your awesome review! We're glad to hear you had a smooth and timely service experience. Your satisfaction is our priority, and we look forward to serving you again in the future! 

2019 FORD F150 SUPERCREW Owner's profile image
2019 FORD F150 SUPERCREW Owner 
a year ago

Experienced Service Advisor that was friendly and knowledgeable. Thanks Joe! 

Business response:

Thanks for the great feedback! We're thrilled to hear that you had a positive experience with our service advisor. Our team is dedicated to providing friendly and knowledgeable support. Looking forward to serving you again! 

2020 FORD F150 SUPERCREW Owner's profile image
2020 FORD F150 SUPERCREW Owner 
a year ago

Evan is very friendly and pays attention to details. Thank you 

Business response:

Evan appreciates your kind words! We're glad to hear that his friendly approach and attention to detail made a positive impact. Your support means a lot to us! 

2019 FORD F150 SUPERCREW Owner's profile image
2019 FORD F150 SUPERCREW Owner 
a year ago

Great service. Truck was done quickly 

Business response:

Thank you for the fantastic feedback! We're glad to hear you had a great experience and that your truck was serviced quickly. We appreciate your support and look forward to assisting you again in the future! 

2020 FORD EXPLORER XLT Owner's profile image
2020 FORD EXPLORER XLT Owner 
a year ago

It was great. Thanks Will go back for more services 

Business response:

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience and look forward to serving you again. Your support means a lot to us! 

2018 FORD EDGE TITANIUM Owner's profile image
2018 FORD EDGE TITANIUM Owner 
a year ago

Service was only for a recall about a software update to control emission, but the service was its usual quick and efficient. 

Business response:

Thanks for your feedback! We're glad to hear that your service experience was quick and efficient. We strive to provide great service, even for recalls. If you have any other concerns or questions, feel free to reach out! 

2022 FORD BRONCO BIG/BLAC/WILD T Owner's profile image
2022 FORD BRONCO BIG/BLAC/WILD T Owner 
a year ago

Everything was great! Nothing negative 

Business response:

Thanks for the awesome feedback! We're thrilled to hear everything went so well for you. Your satisfaction means a lot to us, and we look forward to serving you again soon! 

2018 FORD F150 SUPERCREW Owner's profile image
2018 FORD F150 SUPERCREW Owner 
a year ago

Great service. Took the time to listen to my problems and answer my questions. 

Business response:

Thank you for your kind words! We're thrilled to hear that you felt heard and supported during your experience. Providing great service is our top priority, and we appreciate your feedback! 

2019 FORD RANGER XL/XLT/LARIAT Owner's profile image
2019 FORD RANGER XL/XLT/LARIAT Owner 
a year ago

Good customer service. Timely matter 

Business response:

Thank you for your fantastic review! We're thrilled to hear you had a great experience with our customer service. Your satisfaction is our priority, and we look forward to serving you again in the future! 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.2 star rating with 7,167 reviews. 

When is Surprise Ford open?

Surprise Ford is open now. It will close at 9:00 p.m.