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Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Great service tech..great service all around!
Business response:
Thanks for the fantastic feedback! We're thrilled to hear that you had a great experience with our service team. Your satisfaction is our priority, and we look forward to serving you again soon!
service writer was great as always, but the service technician needs to remove his gloves or wash his hands before touching anything in the interior. My tan sun shades have greasy finger marks on them. why the shades were down for battery replacement and oil change is beyond me. unfortunately did not catch this until already at home.
Business response:
We always strive to ensure your vehicle's interior is treated with care during every service. We'll be sure to take your comments into account as we continue to refine our processes. If you'd like to discuss this further, please reach out to our Service Director, Anoeil Atenousazar, at 623-666-8577.
Sales and service staff were both excellent and made me feel had found a great dealership.
Business response:
Thanks for the fantastic review! We're thrilled to hear that our sales and service teams made your experience enjoyable. We strive to create a welcoming environment for all our customers. Looking forward to seeing you again soon!
Good communication about diagnostic work completed
Business response:
Thank you for your feedback! We're glad to hear that you appreciated our communication regarding the diagnostic work. We strive to keep our customers informed every step of the way. Your satisfaction means a lot to us!
My contact at service Julian let me know of the progress taking place
Business response:
Thanks for your great feedback! We're thrilled to hear that Julian kept you informed about your service progress. We strive to keep communication clear and timely. Your satisfaction means a lot to us!
It was great. Easy to set up, done quickly and professionally.
Business response:
Thanks for your fantastic feedback! We're thrilled to hear that you found the setup easy and our team professional. Your satisfaction is our priority, and we appreciate your support!
Easy in, easy out fixed correctly
Business response:
Thanks for the great review! We're thrilled to hear that your experience was smooth and everything was fixed to your satisfaction. Your support means a lot to us!
again, great service, great communication, very available. exactly what i hoped for, and i get. I would recommend to everyone
Business response:
Thank you for your fantastic review! We're thrilled to hear you enjoyed our service and communication. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Every department I encountered was very helpful and knowledgeable. Very happy with the service I received
Business response:
Thank you for the fantastic feedback! We're thrilled to hear that you had a positive experience with our team. Your satisfaction is our priority, and we look forward to serving you again in the future!
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.2 star rating with 7,167 reviews.
When is Surprise Ford open?
Surprise Ford is open now. It will close at 9:00 p.m.