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Surprise Ford

4.2

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.27,167 reviews
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2024 FORD F250 SUPER DUTY Shopper's profile image
2024 FORD F250 SUPER DUTY Shopper 
a year ago

Kevin my salesman was amazing. Three whole expertise was fast and smooth. World buy from here again workout hesitation!! 

Business response:

Thanks for the fantastic review! We're thrilled to hear that Kevin provided you with such a smooth experience. We can't wait to welcome you back for your next purchase! 

2020 FORD EDGE SEL Owner's profile image
2020 FORD EDGE SEL Owner 
a year ago

Evan is the best at what he does! I always appreciate the excellent service at Surprise Ford. 

Business response:

Thank you! We're thrilled to hear you had a great experience at Surprise Ford. Our team strives to provide top-notch service, and your feedback truly motivates us. We look forward to seeing you again soon! 

2022 FORD RANGER XL/XLT/LARIAT Owner's profile image
2022 FORD RANGER XL/XLT/LARIAT Owner 
a year ago

Everything was fine with my service. 

Business response:

Thanks for the great feedback! We're thrilled to hear that everything went smoothly with your service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Looking forward to serving you again! 

2023 FORD BRONCO SPORT BADLANDS Owner's profile image
2023 FORD BRONCO SPORT BADLANDS Owner 
a year ago

great service out of the service area in less than two hours. 

Business response:

Thank you for your feedback! We're thrilled to hear you had a great experience with our service team. Your satisfaction is important to us, and we're always here to help. We look forward to serving you again soon! 

2018 FORD ESCAPE SE Owner's profile image
2018 FORD ESCAPE SE Owner 
a year ago

We extend our sincere gratitude for the exceptional service given to us during our ownership of the 2018 Ford Escape. Service was top notch! Service advisor, Mr. John.thanks again, 

Business response:

Thank you for your fantastic feedback! We're thrilled to hear that you had such a positive experience with our service team. Your appreciation for John means a lot to us. We're here to support you whenever you need us! 

2014 FORD MUSTANG Owner's profile image
2014 FORD MUSTANG Owner 
a year ago

Great took me what I needed and didn't try to tell me more services that weren't needed 

Business response:

Thanks for your feedback! We're glad to hear you had a positive experience and that our team provided just what you needed without any upselling. Your satisfaction is our priority, and we look forward to serving you again! 

2019 KIA SOUL PLUS Owner's profile image
2019 KIA SOUL PLUS Owner 
a year ago

My husband brought our Kia Soul in to get Zaktek reapplied. They got him in quickly & completed the work efficiently. 

Business response:

We're thrilled to hear you had a quick and efficient experience with the Zaktek reapplication. Thank you for trusting us with your Kia Soul! We appreciate your support and look forward to seeing you again. 

2023 FORD EXPLORER LIMITED Owner's profile image
2023 FORD EXPLORER LIMITED Owner 
a year ago

The service was done as stated on arrival. There was a delay but completed in a reasonable time. I have no complaints. 

2020 FORD F450 SUPER DUTY Owner's profile image
2020 FORD F450 SUPER DUTY Owner 
a year ago

Service advisor was top notcha and really spent the time to discuss my needs!! 

Business response:

Thank you for the fantastic feedback! We're thrilled to hear that our service advisor took the time to understand your needs. We strive to provide top-notch service and appreciate your recognition. Looking forward to serving you again! 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.2 star rating with 7,167 reviews. 

When is Surprise Ford open?

Surprise Ford is open now. It will close at 9:00 p.m.