This profile has been claimed by the business owner or representative.
Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Got all the basics done. However I used to get a chart of the conditions of my tires, battery, brakes etc and just got a receipt this time. Also, they once had a shuttle, then provided a LYFT service but now you either wait in the service lounge or pay $9.95 both ways for a trip home. My service guy was great but he was the only person there at the time. Still, I got what I came for but may go to a closer place next time
Business response:
Hi there! Thanks for your feedback. We appreciate your insights on the service details and shuttle options. We're glad to hear your service guy made a positive impression. Your comments help us improve, and we hope to provide an even better experience on your next visit!
The service guy was very helpful
Business response:
Thank you for the fantastic review! We're thrilled to hear that our service team made a positive impact. Your satisfaction is our priority, and we look forward to assisting you again in the future!
Service was completed in a timely manner.
Business response:
Thanks for the great feedback! We're thrilled to hear you had a timely service experience. Our team works hard to keep things running smoothly, and it's awesome to know you appreciated it. Looking forward to seeing you again!
Surprise Ford is great -- all the way from the Service Advisor to the mechanics,
Great customer service, appointment time was right on.
Friendly and efficient service with ongoing communication
Quality work, competitive pricing
The service department was great. I was checked in right at my appointment time and my car was done earlier than expected. Dave Greathouse in service was great to work with.
Great service, I believe that I have the best Service Advisor anyone could ask for.
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.2 star rating with 7,346 reviews.
When is Surprise Ford open?
Surprise Ford is closed now. It will open at 9:00 a.m.