Surprise Ford's cover image
Claimed

This profile has been claimed by the business owner or representative.

Surprise Ford

4.1

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.16,073 reviews
Select a rating
2023 FORD F150 SUPERCREW Shopper's profile image
2023 FORD F150 SUPERCREW Shopper 
a year ago

Everything is great going through surprise Ford John Williams is a great sales person very helpful I would give him an A+ very courteous he has been trying to get the office to send my paperwork for days I have not received a stitch of paperwork email post office nothing I do not have paperwork on my warranties or the papers I signed when I received the truck from John 

Business response:

We'd like to assist you with this. Please reach out to Beverly Woodhull, Customer Relations Director, at 855-971-8355 at your earliest convenience to discuss this further. 

2006 FORD MUSTANG GT Owner's profile image
2006 FORD MUSTANG GT Owner 
a year ago

The staff were very helpful and communicated well with me. 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2021 FORD EDGE SEL Owner's profile image
2021 FORD EDGE SEL Owner 
a year ago

Good service Recommend to others 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2021 FORD EXPEDITION MAX LIMITED Owner's profile image
2021 FORD EXPEDITION MAX LIMITED Owner 
a year ago

Good job and efficient service 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2022 FORD MUSTANG GT Owner's profile image
2022 FORD MUSTANG GT Owner 
a year ago

Dave is always awesome. He keeps me informed of progress. Surprise Ford is terrific!! 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2017 FORD EXPEDITION EL XLT/EL KING Owner's profile image
2017 FORD EXPEDITION EL XLT/EL KING Owner 
a year ago

Perfect service and amazing customer service 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2020 FORD F150 SUPERCREW Owner's profile image
2020 FORD F150 SUPERCREW Owner 
a year ago

I purchased a service plan I don't feel it was worth it 

Business response:

Please contact our Service Director, Anoeil Atenousazar, at 623-666-8577 at your earliest convenience to discuss any concerns regarding your recent service appointment further. 

2014 FORD FLEX SE Owner's profile image
2014 FORD FLEX SE Owner 
a year ago

Service techs were polite, respectful and friendly. Vehicle was done when expected. 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2017 FORD ESCAPE TITANIUM Owner's profile image
2017 FORD ESCAPE TITANIUM Owner 
a year ago

Excellent care and service 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.1 star rating with 6,073 reviews. 

When is Surprise Ford open?

Surprise Ford is open now. It will close at 9:00 p.m.