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Surprise Ford

4.2

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.27,167 reviews
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2021 FORD EDGE SEL Owner's profile image
2021 FORD EDGE SEL Owner 
a year ago

Always enjoying seeing and working with Joe at Surprise Ford. Never get anything but EXCELLENT - HONEST service. 

Business response:

Thanks for the fantastic review! We're thrilled to hear about your positive experiences with Joe. We strive to provide excellent and honest service to all our customers. Your feedback motivates us to keep up the great work! 

2021 FORD ESCAPE SEL Owner's profile image
2021 FORD ESCAPE SEL Owner 
a year ago

They did their usual great job! 

Business response:

Thank you for the fantastic feedback! We're thrilled to hear that you had another great experience with us. Your support means a lot, and we look forward to serving you again! 

2017 JEEP COMPASS SPORT Owner's profile image
2017 JEEP COMPASS SPORT Owner 
a year ago

great. windshield holding well 

Business response:

Thanks for the awesome feedback! We're thrilled to hear that your windshield is holding up well. Your satisfaction means a lot to us. If you have any more experiences to share, we'd love to hear them! 

2002 FORD EXPEDITION EDDIE BAUER Owner's profile image
2002 FORD EXPEDITION EDDIE BAUER Owner 
a year ago

The service staff got to me quick. I was in and out. Good quick service! 

Business response:

Thanks for the great feedback! We're thrilled to hear that our service team was quick and efficient. Your satisfaction is our priority, and we look forward to serving you again! 

2021 FORD EXPEDITION XLT Owner's profile image
2021 FORD EXPEDITION XLT Owner 
a year ago

In and out no issues. Service was just as expected. 

Business response:

Thanks for the great feedback! We're thrilled to hear your experience was smooth and met your expectations. We strive to provide efficient service, and it's fantastic to know we hit the mark. Looking forward to serving you again! 

2021 NISSAN TITAN S Owner's profile image
2021 NISSAN TITAN S Owner 
a year ago

Excellent service appointment. All matters taken care of quickly. Friendly staff and helpful information. Thank you. 

Business response:

Thank you for your kind words! We're thrilled to hear that you had such a positive experience during your service appointment. Our team strives to provide friendly and efficient service, and your feedback motivates us to keep up the great work! 

2022 FORD EDGE SEL Owner's profile image
2022 FORD EDGE SEL Owner 
a year ago

I had leather installed on my seats and it came out perfect! 

Business response:

Thanks for the fantastic feedback! We're thrilled to hear that you're loving the leather installation on your seats. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience! Enjoy your ride! 

2020 FORD F150 Owner's profile image
2020 FORD F150 Owner 
a year ago

Upon consultation with Evan an appointment was made for dropping off vehicle. I appreciate the fact that the process was made easy to provide the requested services by dropping off the rim before the appointment. Very pleased with the services and without a long wait. 

Business response:

Thank you! We're thrilled to hear you had a smooth experience with us. Our team strives to make every step easy and efficient. We appreciate your feedback and look forward to serving you again! 

2019 FORD EDGE ST Owner's profile image
2019 FORD EDGE ST Owner 
a year ago

As always I was well taken care of. 

Business response:

Thanks for your kind words! We're thrilled to hear you had a great experience. Our team is always here to provide top-notch service. Looking forward to seeing you again soon! 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.2 star rating with 7,167 reviews. 

When is Surprise Ford open?

Surprise Ford is open now. It will close at 9:00 p.m.