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Surprise Ford

4.1

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.17,785 reviews
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2021 FORD F350 SUPER DUTY Owner's profile image
2021 FORD F350 SUPER DUTY Owner 
a year ago

Quick and easy oil change for my truck 

Business response:

Thanks for the awesome review! We're thrilled to hear that you had a quick and easy oil change experience. Your truck deserves the best, and we're glad we could help keep it running smoothly! Looking forward to seeing you again soon. 

2018 FORD TAURUS LIMITED Owner's profile image
2018 FORD TAURUS LIMITED Owner 
a year ago

service was VERY good and they did a great job time wise 

Business response:

Thank you for your feedback! We're thrilled to hear you had a great experience with our service and that we met your timing needs. Your satisfaction drives us to keep improving! 

2013 FORD F250 SUPER DUTY Owner's profile image
2013 FORD F250 SUPER DUTY Owner 
a year ago

Very friendly. Thorough and timely. I will continue to use Suprise Ford for maintenance on my 2013 f250 diesel. 

Business response:

Thank you for your fantastic review! We're thrilled to hear you had a great experience with us at Surprise Ford. Your continued trust in our service for your F250 means a lot, and we look forward to assisting you again in the future! 

2024 FORD F150 XLT Owner's profile image
2024 FORD F150 XLT Owner 
a year ago

Service was outstanding. Thank you! 

Business response:

Thank you for your fantastic review! We're thrilled to hear that you had an outstanding experience with our service. Your satisfaction is our priority, and we appreciate your support. Looking forward to serving you again soon! 

2022 FORD BRONCO BASE/BIG BEND/BLAC Owner's profile image
2022 FORD BRONCO BASE/BIG BEND/BLAC Owner 
a year ago

Everytime I take my Bronco here the service is fantastic. Even has been with me since the purchase of my car. I love that they keep you with the same service member. It builds the trust and relationship so you are comfortable and they know all the details of your vehicle. 

Business response:

Thank you for your fantastic review! We're thrilled to hear that you've had consistently great service and appreciate the strong relationship with your service member. Building trust is essential, and we're glad to know you feel comfortable with us. Your satisfaction means the world to our team! 

2024 FORD EXPLORER XLT Owner's profile image
2024 FORD EXPLORER XLT Owner 
a year ago

Very professional service and completed timely. I waited while thee service was done 

Business response:

Thank you for your fantastic review! We're thrilled to hear you had a positive experience with our professional service and timely completion. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts! 

2011 LINCOLN MKX Owner's profile image
2011 LINCOLN MKX Owner 
a year ago

The Ford Representative provided excellent customer servuce 

Business response:

Thank you for your fantastic review! We're thrilled to hear that our Ford representative provided you with excellent service. Your satisfaction is our priority, and we appreciate your support! 

2013 FORD EXPLORER XLT Owner's profile image
2013 FORD EXPLORER XLT Owner 
a year ago

I HAVE ALWAYS HAD MY 2013 EXPLORER SERVICED HERE. TRUSTWORTHY, DEPENDABLE AND FRIENDLY SERVICE. 

Business response:

Thanks for the fantastic feedback! We're thrilled to hear you've always had a great experience with our team. Your trust means the world to us, and we're here to keep your Explorer running smoothly. We look forward to seeing you again soon! 

2021 FORD BRONCO SPORT BIG BEND Owner's profile image
2021 FORD BRONCO SPORT BIG BEND Owner 
a year ago

Took me in right away, but delivered late. 

Business response:

Thanks for your feedback, we appreciate it! We're glad you received prompt service, but we apologize for the delay in delivery. We're always looking to improve and will work to ensure a smoother experience next time. Your input helps us get better! 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.1 star rating with 7,785 reviews. 

When is Surprise Ford open?

Surprise Ford is open now. It will close at 9:00 p.m.