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16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
The Service Advisor was very knowledgeable and friendly. My vehicle was promptly attended to. The waiting area and facilities were comfortable and clean. Really appreciated the complimentary beverages and snacks. Definitely a positive experience.
Business response:
Thanks for the awesome feedback! We're thrilled to hear you had a positive experience with our team and enjoyed the amenities. Your satisfaction is our priority, and we look forward to serving you again soon!
Service was fantastic, got my vehicle back quickly.
Business response:
Thanks for the great feedback! We're thrilled to hear you had a fantastic experience and that we got your vehicle back to you quickly. Your satisfaction is our priority!
It didn't take long and my vehicle was well taken care of.
Business response:
Thank you for your feedback! We're thrilled to hear you had a quick and positive experience with us. Your vehicle's care is our top priority, and we appreciate you sharing your thoughts!
Good customer service . Car runs great.
Business response:
Thanks for the awesome feedback! We're thrilled to hear you're enjoying your car and had a positive experience with our customer service. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts!
Service was quick and good. Excellent experience
Business response:
We're thrilled to hear you had such a positive experience with our service. Quick and quality care is what we aim for. Looking forward to seeing you again!
Quick service and the process was communicated effectively by Evan.
Business response:
Thanks for the fantastic review! We're thrilled to hear that you had a great experience with our team and that Evan communicated everything clearly. Your satisfaction is our priority, and we appreciate your feedback!
Good experience. We loved the salesman, courteous, friendly, and willing to go forward to management with our negotiations. Everyone was friendly and accommodating, however, the final price negotiations took longer than necessary.
Business response:
Thank you for your feedback! We're thrilled to hear you had a good experience and appreciated our team's efforts. We strive to make negotiations as smooth as possible and will work on improving that process. Your insights help us enhance our service!
Joseph was a pleasure to deal with!
Business response:
Thank you for the great feedback! We're thrilled to hear that Joseph made your experience enjoyable. We appreciate your support and look forward to serving you again!
Went in to service my vehicle and it was done in a timely manner. I will go back to Ford.
Business response:
Thanks for your feedback! We're thrilled to hear your service experience was quick and efficient. We look forward to seeing you again at your next visit!
Surprise Ford has a 4.2 star rating with 7,167 reviews.
Surprise Ford is open now. It will close at 9:00 p.m.