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Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Very good. Drop off service and on time pickup was great. Thank you!
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
The service went well my appointment was on time . My only problem was why does it take two hours to do an oil change and tire rotation.could go to Jiffylube and be out in 30 minutes. I am sure there might be other things you do but it is not stated on the service report. Thank you for the first oil change on my truck but I am not sure if I want to wait another 2 hours for another one
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
Great sales staff!! Top notch. They all went above and beyond to get this deal done.
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
Great considering that it was a last minute service request. Had a bad battery still under warranty that needed replacing. Found this out late in the afternoon. Called and they were able to squeeze me it and get a new battery installed. Always had good service at their shop. Waiting area is room and clean.
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
Very happy with the service department and service advisor.
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
Zack is a excellent Service Writer and extremely helpful with his years of experience
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
Every one is very nice and professional Thank You
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
This was my second visit, and I had a different advisor this time. Thank goodness my first experience was very disappointing. This time was a whole new experience. Joe was my advisor and he answered all my questions,and even called me to let me know
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
Service was excellent . But my recall was once again delayed because of no parts.this has been going on for over a year.
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.1 star rating with 6,073 reviews.
When is Surprise Ford open?
Surprise Ford is closed now. It will open at 7:00 a.m.