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Sutherlin Nissan Mall of Georgia
- Car Dealers
- Buford, GA
About this business
Location details
3520 GA-20, Buford, GA, 30519, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 8:00 p.m. |
"I have been using this dealership for over ten years for..." I have been using this dealership for over ten years for service and have purchased two vehicles (2013 Murano and a 2016 Maxima) in that time period. My experiences have been mostly positive. The exception is this dealership's insistence on adding "extras" on the new cars to jack up prices. Totally unacceptable.
Business response:
Rsnowell, thank you for your kind review; we are happy to pass along your comments to the team here at Sutherlin Nissan Mall of GA
"I brought my car in because of an airbag recall. I'm..." I brought my car in because of an airbag recall. I'm assuming it was fixed but the lights back on and also y'all did not reattach my horn
Business response:
Chrisjones2580, we really appreciate your feedback! Please contact me and we will resolve the issue. 678-714-1885 x168. Thank you! Jennifer
"Poor costumer service and no enough knolage of the..." Poor costumer service and no enough knolage of the product also long wait every time we were there. Also finance guy very rude after we start discussing price.
"I really don’t like how you chased on your customers for..." I really don’t like how you chased on your customers for the review. Now I’m not writing enough and can’t get past this point.
"Good initial service face to face. Been waiting 3 weeks..." Good initial service face to face. Been waiting 3 weeks for SD FOR NAVIGATION. NOONE will return my call been calling almost everyday. Hidden fees added
"Bad experience when purchasing my 2nd Rogue from this..." Bad experience when purchasing my 2nd Rogue from this dealership. For this service - oil change - cashier tried to over charge me. I waited outside for over an hour for this service.
"I must first say I miss Sherry. My Nissan is older and..." I must first say I miss Sherry. My Nissan is older and she made sure to inform me if something was amiss. I had an 8:15 a.m. oil change appointment and Luis took care of checking me in. My car was not completed until 9: 45. When I got in my car my check engine light was still on. I had to go back inside to ask about it, then had to wait another 45 min for a diagnosis. I ended up taking my car to my local mechanic to get my car fixed because it was half the price to ... read more
"Please write at least 25 words about your experience...." Please write at least 25 words about your experience. Please write at least 25 words about your experience. Please write at least 25 words about your experience.
"Thanks to Grace I was able to get my car in service after..." Thanks to Grace I was able to get my car in service after arriving 30 minutes earlier than my appointment with having a little over a 2 hour wait. However, I requested a maintenance checkup and I never received a checklist that I'm used to receiving to make me aware of minor or major suggestions.
Frequently asked questions about Sutherlin Nissan Mall of Georgia
How is Sutherlin Nissan Mall of Georgia rated?
Sutherlin Nissan Mall of Georgia has a 4.4 star rating with 10,493 reviews.
When is Sutherlin Nissan Mall of Georgia open?
Sutherlin Nissan Mall of Georgia is closed now. It will open at 9:00 a.m.