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TAM Residential
About this business
Location details
75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Think before you move I lived in this apartment for 14 years now. When I first move here, under a different management it was good and they tend to your needs right away if something needs to be fix in your unit. But, as time goes on under a new management this place sucks and does not care about the tenants needs. These are just some of the complains that I know that it takes forever for the maintenance to come to fix something in your unit. So maybe that's the reason that there is a lot of vacancies right now at least 20 u... read more
Verified Renter My experience has been great other than people leaving their dogs on the patios and them barking all night and the people under me throwing parties almost every day
Business response:
Dianna, we are happy to hear you have had a great experience overall. We also value feedback like yours, as it helps us maintain a comfortable environment for all residents. Please do not hesitate to reach out so we can better support you.
Verified Renter This community used to be great, but lately the staff is not helpful. Don't bother with referrals, they will never pay you anyway. They tack on made up fees and up charges every month, which you have to dispute. Maintenance is overworked, so they never show up, and when they do they don't have the budget to fix or replace anything.
Business response:
Saachi, thank you for taking the time to share your thoughts with us. We want every resident to feel supported in their home, and your comments about referrals, billing, and maintenance are important. Please email us at addisonmgr@tamresidential.com so our team can review these matters further with you. We welcome the chance to connect and address your concerns.
Do not live here unless you can't afford anything else. If you want $400 taken out of your security deposit after leaving the apartment in better condition than you received it, then live here... My ac was broken when I first moved in. I complained about multiple times they *fixed it" a week or two later after each request. It would only go as low as 75-77 during the summer and then they told me it was just the way the commercial ac worked and told me to close my shades. Made no sense. Finally after 1 year it broke completel... read more
Business response:
We greatly appreciate your feedback as a former resident, as we are always working to provide exceptional service. With that said, we will use your comments to help us target areas of our community for additional improvements. If you would like to discuss your move-out experiences further, please feel free to contact us at admin@tamresidential.com. Otherwise, we wish you nothing but the best.
Verified Renter Mostly good experiences. Grass, bushes and tree maintenance could use considerable improvement. Handyman team are top notch. Office staff continually refuse to return calls or follow up on issues. Very frustrating.
Business response:
It is great to hear your appreciation for our maintenance team, Ray, and we are glad they made a positive impression. We also value your comments about grounds care and office communication, and we would like to connect further to learn more. Your feedback helps guide our ongoing efforts to build a community where our members feel supported and comfortable. Thank you for sharing your experience.
Verified Renter Staff has been very helpful, but there were things I had problems with in the unit right as I moved in. I received the wrong mailbox key, one of the showers in my unit does not get get hot, and there were roaches the day I moved in. The washer and dryer work great, I had no issues getting WIFI, and I like the amount of storage.
Business response:
Avery, thank you for your thoughtful review. We are glad you have enjoyed aspects like the storage, appliances, and Wi-Fi, and we are grateful for your recognition of the helpfulness of our team. We also value your candid comments regarding your move-in experience, and we invite you to connect with us so we may review those matters. Your observations are important in helping us ensure your time in the community is to your expectations.
Verified Renter They are busy trying to get new customers……….. But after you become a customer it’s hard to communicate with people working at the office. They charge management every 6 months or so
Business response:
We know how important communication is for residents both before and after moving in, Noureddine, and we would like the chance to connect with you directly about your observations. Your feedback helps us reflect on how we can provide more consistent support for you. Please reach out to thelinkmgr@tamresidential.com at your earliest convenience so we may continue the conversation.
Verified Renter Too many evil,spiteful, mentally ill, miserable, drug addicts, Loitering, thieving, trashy, stalking beings in these living spaces, unsafe and no penalties enforced to control a roach! Not worth a nickel! Would not recommend to a dead dog. Wish I could get All my hard earned money back! Smdh
Business response:
Kimberley, your perspective highlights your concerns about both the living environment and residential well-being, which are very important to us. We want every resident to feel that their home is cared for and that policies are consistently supportive. Please connect with us directly at thelinkmgr@tamresidential.com so that we can better understand your experience and work with you one-on-one. We appreciate your feedback.
Verified Renter Hate these apartments I cannot wait to move. Theres stray cats everywhere, the parking is terrible and also the fob pad is always broken and the gate
Business response:
Thank you for taking the time to share your concerns about our upkeep and parking. Your comfort and satisfaction are important to us, so please email us at grandathillmgr@tamresidential.com for further assistance.
Frequently asked questions about TAM Residential
How is TAM Residential rated?
TAM Residential has a 3.8 star rating with 22,905 reviews.
When is TAM Residential open?
TAM Residential is closed now. It will open at 9:00 a.m.