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TAM Residential
About this business
Location details
75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter Over rated at this point office staff is a joke . Community it self quiet no issue recently , miner insect issue bugs will come from out of nowhere everyone and a while .
Business response:
Sierra, it is reassuring to learn that you have not had many concerns with our community as a whole. However, we acknowledge your comments about our office and hope to learn more. We would benefit from hearing from you at sierrafallmgr@tamresidential.com so we can work to earn your satisfaction.
Verified Renter Overall, its good. A lot could be better. Some organization needs to be done. But overall community is good. Love the scenery!! Walking trails nearby.
Business response:
We are grateful to hear that you enjoy the scenery and nearby walking trails. It sounds like those peaceful moments really stand out. While we are glad parts of the community have brought you joy, we understand from your feedback that there are areas where greater organization would make a difference. Our team is always exploring ways to enhance the resident experience, and your comments help guide that growth. We welcome the opportunity to learn more about what would make your time here even better. Please feel free to conn... read more
Verified Renter Being honest things haven’t been the same as before. To start, this is now the second summer in a row that the three grills are not working. They’re either damaged, dirty, or just completely unusable. It’s honestly ridiculous especially for a place that’s supposed to be a “nice” apartment complex. We’re in summer, and while we have the pool, we can’t even enjoy the grills, which is part of what we pay for. Second, the areas around the building are constantly full of dog waste. It’s disgusting and completely u... read more
Business response:
Esmeralda, we appreciate your honesty and your detailed reflection. Maintaining shared amenities and delivering responsive service are vital to the resident experience, and we understand your desire to see more consistency in these areas. Your input helps us understand what is most meaningful to those who live here. We would value a chance to talk more and hear your suggestions, so please reach out to us at addisonmgr@tamresidential.com. Thank you again for your thoughtful comments.
Verified Renter I like our apartments, but sometimes there are problems with solving technical problems in them, the staff takes a very long time to respond, they also do not offer any discounts for extending the contract, but only add the cost every year, but no changes occur, the jacuzzi is constantly cold and does not work, the shower head in the jacuzzi was screwed in a couple of months ago, and before that there was just a pipe, everything is not done in a timely manner, one grill was removed from the grill area and the... read more
Business response:
Thank you for sharing your feedback. We’re glad you like your apartment and appreciate your honest comments about the maintenance response times and amenities. We’re actively working to improve service and address issues like the jacuzzi and grill area. Your concerns about contract renewals and communication are also important to us, and we’ll pass this along to the team. Please don’t hesitate to reach out directly if you need assistance — we’re here to help.
Verified Renter I’ve lived at Oak Forest for over three years, and my experience has been frustrating lately. Lease renewal has been a constant back-and-forth with repeated document requests and errors. The property manager ignored me after I waited over 40 minutes in the office, which felt completely disrespectful. Roach problems continue, and past concerns still haven’t been addressed. I don’t feel valued as a resident, and I’d rate my experience a 2 out of 5.
Business response:
Bryson, thank you for taking the time to bring your concerns to our attention. We would like the opportunity to learn more about your experience with pest control, lease renewal, and the responsiveness of our team. Please reach out to us at marketing@tamresidential.com so we may work to address your concerns and uplift your time with us.
BUGS (overall 7.5/10) Ok upon moving in , presentation was very decent , but I can really say the bugs are bad , they’ll say they’ll send somebody to come do pest treatment but never see anyone , but the bugs , like every other day I’m killing a bug “literally” and I’m very clean , I can’t get comfortable as I want too because you never know when or where you’ll see one and some are small , some are decent but the units could be debugged or something .
Business response:
It means a lot that you took the time to highlight the positive aspects of your move-in experience. Our team is committed to supporting your comfort and would like to connect to ensure you experience the utmost comfort and trust in us to address any concerns regarding home upkeep. Please email us directly at oakparkmgr@tamresidential.com. We look forward to ensuring your home is a peaceful and welcoming space.
Las Colinas Heights misinformed me on the existence of washer/dryer connections in their units - twice! I originally toured Las Colinas Heights in February 2025. There were no townhomes with washer/dryer connections at the time, so I decided wait and see if one came available in the future. I was clear that the washer/dryer connections were a necessity for me to move in. In March, I called Las Colinas Heights to check to see if any units became available. They said had a townhome unit with w/d connections, so I applied that ... read more
Business response:
Thank you for walking us through your experience in such thoughtful detail. We understand your feelings regarding shifting plans during your leasing journey, especially after your investments. While we are glad we could resolve part of the matter, we recognize your desire for further resolution. We are open to continuing the conversation in an effort to give you the utmost care and attention. Please do not hesitate to reach out to us directly at lascolinasmgr@tamresidential.com. We wish you the best of luck in your new home.
Verified Renter Community is safer than it has ever been. Seems the tenants are being screened much better. I do wish they would let us know when fees are added or increased as it can affect tenants who are on a tight budget as it is. Also, would be nice to choose if we want valet trash. Pest control could be WAY better. I have to ask every time I see a new neighbor move in and roaches come around. PLEASE spray outside of buildings more often. I've yet to see an exterminator come around the outside. I have to buy my own pest... read more
Business response:
We're glad that our ongoing commitment to peaceful surroundings stands out to you, and we appreciate your comments about fees, valet trash, and pest control. Our team is continually seeking ways to uplift our residents' comfort. Please get in touch at oakforestmgr@tamresidential.com for us to continue this conversation and gather more details. Thank you for the opportunity to improve your overall happiness.
DONT RENT HERE This apartment complex is associated with Matador towing company and they wrongfully tow vehicles! My car was registered and parked where there were no signs or print on concrete stating “resident only” ive emailed and called and haven’t been able to communicate with anyone about getting a refund! Upon research i realized this is a pattern for the apartment complex and the towing company! Your visitors cars WILL be towed wrongfully if you lease here!
Business response:
We strive to create a community where residents and their guests feel at ease, and feedback like yours helps guide our improvements. We understand how towing concerns can be concerning, especially when you have felt that expectations around signage and communication are unclear. Our intent is never to inconvenience residents or their visitors, and we would like to learn more about your experience. Please reach out to us at montoromgr@tamresidential.com so we may assist further.
Frequently asked questions about TAM Residential
How is TAM Residential rated?
TAM Residential has a 3.8 star rating with 22,905 reviews.
When is TAM Residential open?
TAM Residential is closed now. It will open at 9:00 a.m.