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TAM Residential
About this business
Location details
75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter The office is hard to get in contact with and now we receive multiple emails about tow enforcement after 4th of July. Won't reimburse you when your car was illegally towed.
Business response:
Melarrie, we are disappointed to read your feedback and any inconvenience you may have experienced regarding your vehicle. We aim to be clear about our policies and are more than happy to chat with you further at oakforestmgr@tamresidential.com.
Verified Renter It’s has changed living in this community apartment . The people the vibe and too much trash left in hallways. I’m tired of picking up and cleaning behind ppl just to get in my apartment
Business response:
Ronda, thank you for your review. We are committed to providing our residents with a top-notch living experience in our community, including upkeep. We are sorry to read your feedback about our hallways and have shared it with our team for future improvement. Please email us at thehendrymgr@tamresidential.com if you would like to share more. Take care.
Verified Renter Well this is the second review for the complex, honestly I like to leave there! But there a few things that haven’t been fix in the gym, treadmill been put for the past to months, cleaning in the gym only once I send emails of complaints! Pool rules are not being followed people are always smoking and drinking in there! Trash pickup not always shows up to do their job, I can’t find parking spots at 7:00 pm because there a-lot of cars that are not parked that are not residents.
Business response:
We want every amenity, from the gym to parking to the pool, to enhance your experience. Your notes help us identify how we can assist residents the most, and we would be glad to discuss them further at stellamgr@tamresidential.com. Please reach out to us so we can help ensure your experience feels aligned with your expectations. Thank you again for your feedback.
Verified Renter New resident here,its been over 3 months we have had problem with the A/C and roaches infestation! The technician has been to the apartment several times,but the problems persists!
Business response:
We appreciate you sharing your perspective so far as a newer resident. It is encouraging to hear that our technician has been responsive, and we would like to ensure that all lingering concerns are addressed fully. Your comfort at home matters to us, and we welcome the opportunity to follow up further. Please feel free to connect with the team at TownewestMgr@tamresidential.com anytime to explore ways to enhance your experience. We are here to help.
Verified Renter No one ever answers the phones. The dumpsters always have trash thrown outside the dumpster. The carpet in the apartment shreds. The shower paint is peeling
Business response:
Your observations concerning the community environment are truly important to us, and we want you to feel confident in your surroundings. We aim to be responsive and keep our community well-maintained. If you would be willing to speak with our team directly at theretreatmgr@tamresidential.com to share more of your thoughts, we would love the opportunity to address these matters in greater detail. We hope to connect with you soon.
Verified Renter It was good up until just before the 4th of July. Literally CANT pay my rent online. CALLED SEVERAL numbers to talk to someone and can’t get a single person. It’s literally middle of the day/afternoon and the office is “closed” like this is some bs. I’m not paying no late fee due to the lack of them not making it payable anywhere. You can’t pay them with a cashiers check so what do we do…
Fake photos They are not showing the mailbox being ripped from the wall and refuse to fix. They are not showing the entrance gate broken so anyone can come in and break into your place. They are not showing how they forced you to pay $40 a month for trash collection when the trash collectors refuse to pick up your trash. They are not showing how the walkways and stairways are so dirty and they rarely pressure wash those areas. They send you weekly emails about keeping your apartment up to standards but they do a terrible job... read more
Business response:
Thank you for your review. Our team strives to provide our residents with a top-tier living experience, and we are sorry to read your review. Your feedback about community upkeep, waste management, and service does not align with our high standards. We want to speak with you to discuss your feedback at your earliest convenience. Please email us at marketing@tamresidential.com so we may assist you. We hope to restore your comfort in our community soon.
Verified Renter Living at The Hendry has been disappointing from the start. I’ve had an issue with my sink since I moved in, and despite multiple requests, it’s never been properly fixed. To make matters worse, I was charged for damage to the sink drain that I had absolutely nothing to do with. When I brought it up, the property manager admitted the charge shouldn't be there and said it would be removed—but it’s still sitting on my account with no explanation. It feels like once you sign the lease, the communication and conc... read more
Business response:
It is always our goal to foster clear communication and responsive service for every resident in our community. We care deeply about delivering the support you feel you deserve and want to better understand your perspective regarding recent requests and billing. We would greatly appreciate the chance to connect, so please email us at thehendrymgr@tamresidential.com. Your peace of mind is important to us, and we are eager to make things right. Thank you!
Could be better There’s always random people that don’t live here coming to the pool every weekend. Sometimes families of 15+. Never any parking because they don’t fix the gate. What’s the point in giving tenants pool bracelets if they don’t enforce it?
Business response:
Thank you for taking a moment to share your thoughts. We understand how important it is to enjoy community amenities peacefully, and your experience with weekend crowding and gate access is something we would appreciate hearing more about. Our goal is always to provide a space where residents can unwind and feel at ease. Please email us at islandvillamgr@tamresidential.com when you have a chance. Thank you!
Frequently asked questions about TAM Residential
How is TAM Residential rated?
TAM Residential has a 3.8 star rating with 22,905 reviews.
When is TAM Residential open?
TAM Residential is closed now. It will open at 9:00 a.m.