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TAM Residential
About this business
Location details
75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter Getting charged for pest control and there’s mice issues as well as humidity on premises and mold on the ceiling. I Understand when there times to schedule but it takes too long.
Business response:
Jose, thank you for reaching out about these pest control needs. We'll be happy to gather more details and work towards a lasting solution with you. Please reach out to us at RanchoDeLunamgr@tamresidential.com for more help.
Verified Renter Neighbors leave trash out by their door all day, everyday & not in a trash can. That draws roaches. Also, the people who pick up the trash don't always take everyone's trash. I have been out walking my dogs & I have seen them go upstairs & bring some trash down, but leave others. If something spills out of the bags, they just leave it.
Business response:
We are grateful you took the time to share your observations, Debra. Keeping our community comfortable and well-maintained is always a priority, and we value your comments regarding the valet collection. We would like to learn more so we can address this matter appropriately. Please connect with us at islandvillamgr@tamresidential.com. Your peace of mind matters to us, and we are here to help.
Verified Renter To much dog poop outside all the time and garbage. Never seems to be picked up. Other than that it's a nice apartment to live at. Thank you.
Business response:
Thank you for taking the time to share your feedback. We’re sorry to hear about the issues you’ve experienced with pet waste and garbage, and we understand how frustrating that can be. Please know that maintaining a clean and pleasant community is a priority for us, and we are actively addressing these concerns with our team and service providers. We’re glad to hear that aside from those issues, you enjoy living at the community. If you're open to it, we’d love the chance to speak with you directly and work together on a re... read more
Verified Renter Terrible!! Leaking window, roaches, water damage and muddy entrance to unit. Lack of response from upper management. It seems all about money with Collin Creek Apts
Business response:
Hi Cynthia, thank you for your feedback. We strive to provide a peaceful and well-kept home for all who live here, and your comments do not reflect the standard we aim to uphold. Our team wants to understand more about your experience so we can help. Please connect with us directly at collincreekmgr@tamresidential.com so we may work toward a resolution. Thank you!
Verified Renter The flooding by my building is terrible cannot get in and out of apartment area. Also bathroom repairs have been terrible and it is still not right
Business response:
Jennifer, thank you for pointing out any areas in need of attention near your home, as well as lingering concerns about repairs to your bathroom. While we take a closer look at your comments, will you please reach out to oakparkmgr@tamresidential.com? Our team is eager to identify ways to help resolve these matters promptly.
Verified Renter First moving in was awesome. We didn’t expect anything almost like luxury and very spacious, but after a few more weeks staying in, there has been roaches everywhere the dryer giving out, the knob on the microwave broken, looks like someone glued it on, the stove top broken two out of 10 would not recommend.
Business response:
It is lovely to hear that you had an awesome move-in experience, Kaylee. We strive to ensure our new residents settle in effortlessly into a place they are proud to call home, so we are sorry to read your comments reflecting otherwise. We would love to speak with you to learn more about your concerns regarding your apartment home's upkeep. Please email us at sierrafallmgr@tamresidential.com at your earliest convenience. Thank you!
Bugs Galore, Noisy neighbors, limited parking Nasty neighbors causing bugs to come into our apartment, pest control has been out 3 times already and they arent even near the food its in the cabinets with the dishes and the spices, neighbors partying all night long, we submitted multiple reports to the onsite “officer” and to the office, nothing has changed. There is so much “paid” covered parking there is barely any open parking by our unit, my wife and i have to walk 2-3 buildings away to get to our actual unit.
Business response:
Thank you for taking the time to let us know about your concerns with pest control, parking, and late-night noise disturbances that have affected your satisfaction in your home. Please reach out to us at marketing@tamresidential.com so we may learn more and work to uplift your time with us. We look forward to speaking with you.
Verified Renter Like I said before, if you don't live close to the office, nobody care about the other side; there are dogs poop all over the place, a lot of noise and more problems. I sent, probably, 2 or 3 messages about bathroom mold and nobody come here to see. So, we been here for 3 years and we're glad to move.
Business response:
We're sorry to hear about your experience and appreciate you sharing your concerns. We truly value all of our residents, no matter where their home is located in the community. For quicker assistance in the future, please feel free to text us directly at 425-437-2925. We’re always here to help and wish you the very best in your next chapter.
Verified Renter Management changed my move in date 1-2 days before moving. Then I got put in a unit without a functioning oven. The Temperature gauge was broken and when I put in a request to have it fixed they refused. Nick the apartment manager said they wouldn’t replace the oven and that the part was no longer being made. He suggested I look up a picture and draw each little notch on the temperature dial. With a Quick Look on the internet I found the part and had to pay and fix my self. Horrible management. Terrible custo... read more
Business response:
We’re very sorry to hear about your experience and truly regret that your move-in process and maintenance concerns did not meet expectations. That’s never the level of service we aim to provide. We understand how frustrating this situation must have been, and we appreciate you bringing it to our attention. We’d like the opportunity to make things right and learn more about what happened. Please feel free to text us directly at 425-437-2925 so we can look into this further and see how we can better support you moving forward... read more
Frequently asked questions about TAM Residential
How is TAM Residential rated?
TAM Residential has a 3.8 star rating with 22,907 reviews.
When is TAM Residential open?
TAM Residential is closed now. It will open at 9:00 a.m.