This profile has been claimed by the business owner or representative.
TAM Residential
About this business
Location details
75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible Communication I lived at The Avenues of Kennesaw from the end of January 2024 until December 2024. I was on a 13-month lease but decided to terminate early so I could move back to Athens, Georgia to finish my degree. Before making the move, I asked twice what the financial penalty would be. Both times, I was told that I’d be responsible for rent up to two months after my move-out date — meaning if I moved out on December 12, I’d owe rent through February 12. Since I had already paid December’s rent in full on the 1s... read more
A Concerning Living Experience BE CAREFUL STAYING HERE I'm a current resident and have been for the past 10 months. Living here will make you feel like a cash cow waiting to be milked and scared by the end of your lease. Apartment quality - It's fine, as it should be for it being a newer complex. There are some concerns that will grow with age, but nothing urgent from the time I've lived here. Management - It seems like they struggle managing the people there. They have "forgotten" about meetings and conversations I've had w... read more
Business response:
Thank you for bringing this to our attention. Our team is dedicated to exceptional service each day, so we are surprised to hear your concerns. As we care about your satisfaction, we encourage you to please contact us at marketing@tamresidential.com so we may gather additional details to effectively address this and restore your peace of mind in your home. We look forward to speaking with you.
Verified Renter I was lied to when going over the apartment application and while viewing apartment model unit. Never was I told my unit would come with black kitchen cabinets, and to top it off they were chipped. The restroom came with black cabinets as well which was all a surprise because I was in the assumption that it was going to be similar to the model unit. Also, there was an ongoing leak that went on non stop before it was finally fixed. I recall trying to communicate with the apartment manager in person and she ref... read more
Business response:
Maria, thank you for making us aware of your concerns with your home and our communication during your application process. We recognize that accurate information is important to your ability to make satisfactory decisions. With that said, we would love to have the opportunity to make things right. When you have a few moments, please email us at thelinkmgr@tamresidential.com. We look forward to hearing from you.
Verified Renter Apartment are a good size but that is the only good thing I can say about this complex. Not safe, cars get broken into, staff is not friendly, and now pool is closed indefinitely.
Business response:
Lizeth, while we're glad your spacious home appeals to you, we are sorry that our service, amenities, and the overall well-being of our community haven't met your expectations. While we review your comments in more detail, we encourage you to contact marketing@tamresidential.com for further assistance.
Verified Renter Not a bad place for the price. The only real big complaint would have to be the people and not cleaning up after their pets .. there are so many times when I see the owner just turn around and walk the other way instead of cleaning up after them.
Business response:
Thank you for your feedback! We’re glad you find value in our community. We understand your concerns regarding pet waste and want to assure you that we take cleanliness seriously. We encourage all pet owners to be responsible and follow our pet policies to keep our shared spaces clean for everyone. If you notice specific areas that need attention, please don’t hesitate to reach out to the office so we can address them promptly. Your input helps us improve, and we appreciate you being a part of our community!
Overrated 1. staff is rude unless you're giving them money, but they would rather threaten you with an eviction 5 days into the month to get some new residents in then to be courteous. 2. maintenance team is constantly changing. their work is mediocre at best. 3 work orders later, the kitchen sink faucet and stove still didn't work properly. In the process of "fixing" things, they entered my property without leaving a note, work order, or a call. you only knew they were there because the kitchen towels were used for their wo... read more
Business response:
Thank you for sharing your experience with us. Your feedback helps us improve and we would like to learn more about how we can continue to do all possible to exceed our residents' expectations.
Verified Renter Gym is no longer accessible (also faulty old equipment they said they'd fix 2 years ago when I moved in and I've heard while people tour thy promise the same) it's only open during office hours which close at 530pm. So if you have a job... You virtually can't use the gym. Even on Saturday the office has been locked during their scheduled open office hours. Property full of dog waste. Gates constant tly broken or unaccessible. Never once was able to use the pool in 2 years of living here due to maintaineve iss... read more
Verified Renter The parking is terrible! I’ve had to walk far to get to the building there’s never any parks sometimes I’m left without a park and have to park at the leasing office
Business response:
Our commitment is to provide convenient and accessible parking for all our residents. We understand how important a smooth transition to your home is and would love to hear more about your experience. Please contact us at grandathillmgr@tamresidential.com so we can learn more and explore possible improvements. Thank you for sharing your feedback, and we look forward to connecting with you.
Just don't This place is not what it used to be. It was amazing years ago but has really lost it's luster. I made the mistake of going back after moving away. It was during covid so I had to do a virtual tour. I felt so bamboozled when I finally got the apartment. I'll never fall for that again.
Business response:
We appreciate that you have continued to call this community home for so many years. As you journey with us, we are interested in prioritizing your satisfaction and enhancing your experience. While you may have expected different circumstances when you moved back in, we would love to speak with you further to see how we can exceed those expectations. So, please email us at greentreemgr@tamresidential.com at your earliest convenience. Thank you!
Frequently asked questions about TAM Residential
How is TAM Residential rated?
TAM Residential has a 3.8 star rating with 22,907 reviews.
When is TAM Residential open?
TAM Residential is closed now. It will open at 9:00 a.m.