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TAM Residential
About this business
Location details
75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter Mostly good experiences. Grass, bushes and tree maintenance could use considerable improvement. Handyman team are top notch. Office staff continually refuse to return calls or follow up on issues. Very frustrating.
Business response:
It is great to hear your appreciation for our maintenance team, Ray, and we are glad they made a positive impression. We also value your comments about grounds care and office communication, and we would like to connect further to learn more. Your feedback helps guide our ongoing efforts to build a community where our members feel supported and comfortable. Thank you for sharing your experience.
Verified Renter Staff has been very helpful, but there were things I had problems with in the unit right as I moved in. I received the wrong mailbox key, one of the showers in my unit does not get get hot, and there were roaches the day I moved in. The washer and dryer work great, I had no issues getting WIFI, and I like the amount of storage.
Business response:
Avery, thank you for your thoughtful review. We are glad you have enjoyed aspects like the storage, appliances, and Wi-Fi, and we are grateful for your recognition of the helpfulness of our team. We also value your candid comments regarding your move-in experience, and we invite you to connect with us so we may review those matters. Your observations are important in helping us ensure your time in the community is to your expectations.
Verified Renter They are busy trying to get new customers……….. But after you become a customer it’s hard to communicate with people working at the office. They charge management every 6 months or so
Business response:
We know how important communication is for residents both before and after moving in, Noureddine, and we would like the chance to connect with you directly about your observations. Your feedback helps us reflect on how we can provide more consistent support for you. Please reach out to thelinkmgr@tamresidential.com at your earliest convenience so we may continue the conversation.
Verified Renter Too many evil,spiteful, mentally ill, miserable, drug addicts, Loitering, thieving, trashy, stalking beings in these living spaces, unsafe and no penalties enforced to control a roach! Not worth a nickel! Would not recommend to a dead dog. Wish I could get All my hard earned money back! Smdh
Business response:
Kimberley, your perspective highlights your concerns about both the living environment and residential well-being, which are very important to us. We want every resident to feel that their home is cared for and that policies are consistently supportive. Please connect with us directly at thelinkmgr@tamresidential.com so that we can better understand your experience and work with you one-on-one. We appreciate your feedback.
Verified Renter Hate these apartments I cannot wait to move. Theres stray cats everywhere, the parking is terrible and also the fob pad is always broken and the gate
Business response:
Thank you for taking the time to share your concerns about our upkeep and parking. Your comfort and satisfaction are important to us, so please email us at grandathillmgr@tamresidential.com for further assistance.
Verified Renter The apartment wasn't properly cleaned. I took pictures of the washroom with stuff between the washer and dryer. Trash and dirt on top of the hot water heater. My move in process was a hassle. I work graveyard shift and told them that I would be there to pick up my keys at 9am when they opened, I didn't get my keys until almost 10am. Then the keys that they gave me didn't work, so I had to walk back down 3 flights of steps, go back to office and tell them that the keys didn't work. This was very frustrating be... read more
Business response:
LaTangela, we do apologize for any inconvenience that you experienced. What you describe doesn't reflect our typical standards for a move-in-ready apartment home, and we appreciate the heads up about ensuring this doesn't happen for future residents. If any matters are unresolved, please reach out to our team at sierrafallmgr@tamresidential.com.
Verified Renter Bad communication changed my apartment at the last minute turned in an inventory sheet and they still haven’t came to fix what was on the sheet and I also put in a maintenance request that has yet to be completed
Business response:
Alvolyn, thank you for bringing these concerns to our attention. We strive to make the move-in process as convenient as possible and apologize for any miscommunication. Our maintenance team is typically quite responsive, and we are eager to address your maintenance needs. When you have a moment, please reach out to us at TownewestMgr@tamresidential.com so we can gather a few additional details.
Not worth the cost Apartments are over priced especially in relation to square footage and amenities (1 bedroom 1 bath same cost of a 2 bed 2.5 bath townhome with a parking spot), office staff unwilling to work with residents (not very knowledgeable and am positive won’t get any of my deposit back since a ton of issues will likely be found), office does not follow through (had a walk through with pictures in December to see about about moving to a bigger unit and never heard back regarding it. Also I had to go down to the of... read more
Business response:
We appreciate your candid feedback and are truly committed to creating a peaceful and welcoming home for all who live in our community. Your observations touch on several matters from apartment finishes to follow-through, and we would like the opportunity to speak with you in more detail. Peace of mind in the place you call home is a key part of a positive living experience, and your perspective helps highlight areas where we can continue to improve. Please reach out to our team at huecovalley@tamresidential.com so we can co... read more
Verified Renter Horrible management. !!!!!!!They say one thing in email and another in person. On top of that she has an ugly attitude……..there is always some type of miscommunication.
Business response:
Claudia, your peace of mind in your home is essential, and we hope to provide a lasting solution to your communication concerns. We would benefit from learning more about your experience so we may take the best course of action. When you have a moment, please do not hesitate to email us at oakforestmgr@tamresidential.com.
Frequently asked questions about TAM Residential
How is TAM Residential rated?
TAM Residential has a 3.8 star rating with 23,640 reviews.
When is TAM Residential open?
TAM Residential is open now. It will close at 6:00 p.m.