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TAM Residential
About this business
Location details
75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter For the most part it’s a safe and good environment to live at. The maintenance men are not great, at first they were really good but after awhile it’s been different men and they don’t respond to maintenance issues at all. Also the soccer field is the worse because people come play who don’t live here and there so loud.
Business response:
Natalia, it is encouraging to know you feel generally at ease in our community and appreciate our welcoming environment. However, we certainly want you to feel wholly satisfied with your experience, so we appreciate you bringing your maintenance and soccer field concerns to our attention here. We hope to learn more about your encounters with our team and to speak further about your observations on outside visitors, so we invite you to contact us at collincreekmgr@tamresidential.com so we may work to enhance your home life. T... read more
Verified Renter Office is great. Bug infestations are a real problem and everything wood needs to be replaced in the entire complex. Pricing is too much but with inflation it's unfortunately normal.
Business response:
Sierra, we are pleased to see your high rating for our homes and that our office team has been accommodating and dependable. That said, we are sorry to learn about your pest and pricing concerns, and we are happy to address these matters promptly upon hearing about your experience. If you wish to discuss this further, please do not hesitate to email us at oakparkmgr@tamresidential.com, and we will be sure to investigate and put your mind at ease.
0 stars not available Terrible management, the parking lot and grass area infront of my building are always a swamp, murders, theft and other criminal activities are common here. They should consider moving the police station to this apt complex. Least professional and friendly staff I've seen. Maintenance likes to use bandaid to fix problems, bedbugs are common, lose outlets, ac units that can't keep up.
Business response:
We are sorry you feel this way about our community, as we take feedback on our management and atmosphere very seriously. Ensuring the comfort and well-being of our residents is a top priority, and we collaborate extensively with local law enforcement to help preserve a peaceful environment where all residents feel well cared for. With that said, we encourage you to email us at marketing@tamresidential.com so we may gather more information and help you feel more at ease. Thank you in advance for your cooperation.
Verified Renter don’t have it together in that office. The two major things that really lit a fire in me was when the office manager had my car towed for no reason then actually bragged to me about getting it towed not knowing it was my vehicle and it was tied for no reason at all! They had it released at no charge but I was responsible for getting it back to the apartment. They have a nice pool and advertise a hot tub which actually doesn’t work and is never cleaned and now 2 Sundays in a row my family got ready to go to th... read more
Business response:
Thomas, we regret that you feel let down by your living experience and our service overall. Rest assured that we plan to thoroughly investigate these situations to ensure that our performance improves going forward. At your earliest convenience, please email us at sierrafallmgr@tamresidential.com for further assistance. Thank you in advance for your patience and cooperation.
Verified Renter Must pay for assigned parking but anyone is allowed to park in assigned spot even without an ardent parking pass and cannot initiate tow. Security company was told they cannot initiate tow. Answering service is clueless. Pay for trash valet and they leave trash and debris. Latch app rarely works. Several complaints to office about noisy neighbors but no resolution.
Business response:
Thank you for taking the time to share your feedback. We sincerely apologize for the issues you have encountered at The Ardent, and we take your concerns very seriously. We aim to provide a positive living experience for all our residents, and we are truly sorry that we fell short in your case. We understand your frustration regarding the parking situation. We have updated our parking policy to correspond with the resident feedback we received. We apologize for the unsatisfactory performance of our trash valet service. We ar... read more
Started out fine, but has fallen off in recent months Price is kinda high but maintenance has been good and responsive. Feels pretty good to me with no complaints other than being next to the highway. 4/5 Update ~1 year later dropping to 1/5 This place has become incredibly dirty for the last 4 months or so, trash is everywhere and the garbage overfilled. The gate hasn't been fixed after an ETA of April. I've also been having issues with my apartment which has been taking long times. E.G. my air conditioner was low on freon ... read more
DO NOT MOVE HERE Infested with gnats, They don't pick up trash, No camera’s in the mail pickup room or garages that work, elevators don’t work, and management barely answers the phone. A lot of unnecessary charges. Packages get stolen, cars broken into… the community group chat is angry and fustrated. I moved in back in February and its been pretty miserable.
Business response:
We appreciate your review. We are dedicated to providing a clean, comfortable living environment for our residents, and we regret that you feel dissatisfied. At your convenience, please reach out to us at providenceuptownmgr@tamresidential.com so we can personally address your concerns about pests, trash pick up, and other matters.
Front Office issues Maintenance and communication with the front office has been the biggest issue with this apartment complex. If that was to be addressed, this would be lovely to live here
Business response:
We appreciate your input. We want you to be completely satisfied with your experience in our community, and we are sorry to hear that you have concerns about maintenance and communication. When you have a moment, please reach out to us at lascolinasmgr@tamresidential.com so we can gather some additional information about your experience and learn how we may better serve you.
Just don’t Please do not get tricked into moving here. I am counting down the days until my move out. Does 3 management companies in under 3 years sound good to you? I wake up to 4 or 5 cop cars having to circle the building to look for people way too often. There’s so much crime and nastiness. You can do better for so much less.
Frequently asked questions about TAM Residential
How is TAM Residential rated?
TAM Residential has a 3.8 star rating with 23,654 reviews.
When is TAM Residential open?
TAM Residential is open now. It will close at 6:00 p.m.