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TAM Residential
About this business
Location details
75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter One of the first residents and have seen much change. Went from being a very nice place to not so nice. There is always something not working and it doesn’t get fixed right away. Suppose to be secured parking but anyone can come in and out and my car was broken into and they stole some things. Just upsetting.
Business response:
Taking great care of our residents and doing all we can to provide you with peace of mind is important to us. While we have measures in place to support our community's well-being, we are always eager to learn more about our residents' experiences and their suggestions. Will you please contact latitudemgr@tamresidential.com so we can continue this conversation and explore how we can uplift your satisfaction? Thank you.
Don’t move here I strongly advise against renting here. The management adds numerous unnecessary extra fees to the base rent, making it much more expensive than it initially seems. The hallways are always dirty, and the walls are so thin that you can hear everything from your neighbors. Over the past year, there have been multiple changes in management, leading to significant disorganization. The gate has been broken for almost a year, allowing non-residents easy access to the property, which raises security concerns. While ... read more
Business response:
Thank you for taking the time to share your concerns about our management and upkeep. We remain committed to providing the exceptional service that our residents deserve, so rest assured that we are in the process of reevaluating our performance in these areas. With that said, we want to make sure that your living experience improves regardless of how much longer you will be in your current home. Please feel free to email us at marketing@tamresidential.com to discuss these matters further.
Verified Renter Not a very good experience , I was placed in a one bedroom apartment when I’d signed a lease for a 2br with upgrades…. Months later I was placed in a 2br but not with upgrades . I also had to be the exterminator getting rid of 2 rats that were in the apartment on arrival but still had to pay for the exterminator fee…. I am very disappointed
Business response:
Thank you for reaching out to us, Jamika. We aim to accommodate resident requests and provide pest-free apartment homes, and we regret that you feel dissatisfied with your experience. We would like to connect with you to discuss your situation directly and ensure you are comfortable in your home. Please email us at avilamgr@tamresidential.com when you have a moment.
Verified Renter This apartments have clean environment, but here is broken elevator for a long time and very poor soundproofing. I can hear snoring coming from next door.
Business response:
Thank you for making us aware of your concerns about our atmosphere and upkeep. We would love to have the opportunity to help you feel more comfortable in your home, so at your earliest convenience, please email us at LatitudeMgr@tamresidential.com.
Verified Renter Just waiting on maintenance as we have leaking AC and broken bathroom. The apartment was not reviewed or inspected before we received keys and are moving in.
Business response:
Welcome to the community, Jennifer! We are so happy to have you around and would love to help address any concerns you may have about your new apartment home. Our mission is to ensure a seamless move-in process and deliver exceptional service to help you settle in, so please don't hesitate to connect with us if you need anything.
Please read this in entirety. Reconsider living here... PLEASE If I could give this place a negative amount of stars, I would. Zero stars wouldn't suffice. At the start of my lease in June of 2023, I had an amazing experience. This was my first apartment. Every month, something would deter that experience. Since the old staff was replaced, my experience plummeted. Management is careless, unresponsive and lack empathy. Recently, I had to vacate my apartment due to presence of mold throughout my apartment, which in turn damage... read more
Business response:
We appreciate you reaching out, as taking good care of our residents' needs is our priority, and seeing you describe anything else is disappointing. Although we are glad our maintenance service stands out for responsiveness, we regret that other interactions with our team have not. Will you please reach out to marketing@tamresidential.com for further assistance in resolving any lingering concerns about your living experience? It's important to us to make this right. Thank you
Verified Renter Honestly, the unit is good but something just not right. First of all, the cabinets are quite difficult to use - the kitchen cabinet is not deep enough so it is hard to put kitchenware inside there. Though the cabinet looks very new but it is not designed properly - the board is too wide so there's already a curve now so you can't really put too much things on there. The service... well.... my downstair unit moved out and the maintenance comes to repair things and then they left the super noisy bathroom fan t... read more
Business response:
Thank you for sharing your feedback with us. We apologize for the issues you've experienced during your time at The Ardent Apartments. We’re sorry to hear that the design of the kitchen cabinets has been problematic. Your feedback is important, and we will look into possible improvements for future renovations. We also regret the inconvenience caused by the noisy bathroom fan. It’s important that our residents feel comfortable in their homes, and we apologize for the oversight. We will address this with our maintenance tea... read more
Verified Renter AVOID AVOID AVOID! When I first moved into Las Colinas Heights, I was enticed by the great price complimented with the large floor plans. However upon move in, our unit hadn't even been cleaned. We had issues with multiple things including the AC not blowing cold air, leaks in the roof, mold in the kitchen cabinets, paint peeling in the tubs, nails being found lodged in the carpet. And these are just the ones off the top of my head! Maintenance takes their time to deal with anything so don't expect them to ru... read more
Business response:
Allen, thank you for making us aware of your concerns as a former resident of our community. We are always brainstorming ways to enhance the services and amenities we provide, so we look forward to using your feedback to help improve the living experiences of our current and future residents. We wish you all the best in your new home.
Verified Renter It would have been a 5 but solely for the fact that I've been six years and have been though 10 managers and about the same amount of maintenance crew.
Frequently asked questions about TAM Residential
How is TAM Residential rated?
TAM Residential has a 3.8 star rating with 23,654 reviews.
When is TAM Residential open?
TAM Residential is open now. It will close at 6:00 p.m.