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TAM Residential
About this business
Location details
75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter Horrible. Not happy move in. & office does not respond to emails or calls. Only 1 pool open by the leasing office. Other pool is closed & dirty which should be clean & open as the apartment complex is huge & 1 pool is not enough - it does get full.
Business response:
We appreciate your review, Mariela. Our goal is to provide a seamless move-in experience and responsive communication, and we regret that you feel disappointed thus far. We want to assure you that we are working to ensure our residents can enjoy all of our amenities. We would appreciate the opportunity to improve your experience and invite you to email us at thelinkmgr@tamresidential.com so we can personally address any lingering concerns.
Verified Renter Management is disappointing. The manager and assistant manager are extremely rude and not helpful. I’m not comfortable going down to them the girl and the other guy at the front desk are amazing but the management is horrible. Elevators are always broken. Gates are always broken. Now they’re closing on Wednesday also so we can get packages or Deliveries. Just didn’t expect this when I moved here
Business response:
We are sorry to learn that our service has not met your expectations. We are committed to providing the exceptional care that our residents deserve, so we are eager to learn more about your experiences. At your earliest convenience, please email us at marketing@tamresidential.com for further assistance. Thank you.
Verified Renter We all hate it here since the new management. That is why not if all tenants have left. There is no groundskeeper to keep up with the grounds or the overall building. Management is beyond unprofessional. If you talk to them, about a concern. They tell you it is not their problem.
Business response:
Taylor, as your new management team, we aim to uplift the service our residents receive, and we regret that you have some unresolved concerns. We would like to hear from you directly so we can determine how we can improve your experience. When you have a moment, please email us at thehendrymgr@tamresidential.com.
Verified Renter This used to be a great property. Now it has gone downhill. Multiple manager changes, doors always broken, promise of a food truck weekly and it only happened once, among other things! Would be nice if you could call the office and someone actually answer the phone and help you.
Business response:
Thank you for reaching out to us, Tamara. We aim to consistently deliver responsive and supportive service, and we regret that you are not as happy as you once were. We would appreciate the opportunity to listen to your feedback and work to improve. At your convenience, please email us at dacomamgr@tamresidential.com.
Verified Renter I’ve been here 4 years and in that time frame I truly adored how maintenance would out immediately assess the situation resolve the problems but now it may take up to a week for them to come out and then another week to resolve the problem. Management is not as transparent as it used to be
Business response:
Sonjia, we always appreciate feedback, as it allows us to identify areas that may need a little more attention. Thank you for sharing your thoughts regarding maintenance service and communication. We have noted your input for future discussions with our team. If there is anything else you would like to share, please let us know.
Cheap rent not worth the headache Gates been broken for over 6 months and management won't fix it. I've seen cars on blocks from wheels being stolen, neighbors car converters stolen, broken windows, and my car has been broken into. The property is not maintained and the grass will get about 12-18in before they mow it. Earlier this year the grass got over 2ft high. Staff is friendly, but management is poor. You are better off paying slightly more for nicer units, property, and security
Business response:
Our team genuinely cares about maintaining an environment our residents are proud to call their own, so we appreciate you sharing your thoughts. We have noted your perception of the community's condition and want to assure you that we are committed to addressing your concerns. Please connect with us at stellamgr@tamresidential.com so we can discuss ways to better support you!
Verified Renter The new management team have opportunities for improvement. The community has been neglected and is not being maintained to the standards of “luxury apartments.” Trash has been accumulating everywhere (e.g., food scraps, broken glass, cans, bottles, paper products, dog poop). The package room door has been broken for almost a month (Luxer tablet does not communicate with door mechanism to operate appropriately). Their resolution is to keep the door propped open during business hours to allow residents to free... read more
Business response:
Thank you for making us aware of your concerns with our community's upkeep. Rest assured that we are committed to maintaining a clean and inviting living environment that all residents can enjoy. With that said, our new management has a list of priorities that it will address over the coming weeks and months, and we welcome any additional feedback you would like to provide about which affected areas have the most impact. At your earliest convenience, please email us at marketing@tamresidential.com.
Verified Renter it’s ok i like the building and my apartment but it’s kinda boujie in a bad way, parking regulations are too strict for how much we pay, staff is ok galen and the girl at the front desk are always nice but everyone else is kinda snappy sometimes
Business response:
We are pleased that your apartment home is comfortable and that Galen in particular has impressed you with great service. We aim to ensure our parking policies serve all our residents, and we'd be glad to discuss this and any other lingering concerns about our service with you directly. Will you please get in touch at latitudemgr@tamresidential.com? We welcome the chance to turn your experience around.
Save your money and move else where. If you’re looking for an apartment home that actually cares about your residency and tends to you, I would highly recommend looking elsewhere. I’ve been a resident here for 2 years and nothing is wrong with the apartment unit itself, but the community and management is something I would steer clear of. There have been a few resident disturbances/issues: Police called twice to arrest people fighting, someone has thrown food down the stairs inside and outside the building, dog poop wherever... read more
Business response:
We appreciate your review and are glad that you are pleased with your apartment home. That said, we want your overall experience to be positive, and we are sorry to hear you have concerns about the behavior of fellow residents and the service received from our team. We are eager to turn your experience around and ask that you reach out to us at marketing@tamresidential.com when you have a moment. We look forward to increasing your satisfaction.
Frequently asked questions about TAM Residential
How is TAM Residential rated?
TAM Residential has a 3.8 star rating with 23,654 reviews.
When is TAM Residential open?
TAM Residential is open now. It will close at 6:00 p.m.