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TAM Residential

3.8

About this business

Location details

75034, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.823,671 reviews
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nestor c.'s profile image
nestor c. 
7 years ago

An appalling place for living I'm not gonna ask for much from an apartment complex but this place could care less for you once you have already signed and contracted the friendly staff turn into not so friendly people. infested with roaches, regular complaints about anything from office and neighbors, bad parking but that's mostly everywhere, and car break-ins but if you're ok with that then you been warned. 

Marie S.'s profile image
Marie S. 
7 years ago

Do not move here Management does not care about their residents. They just placed a new soccer court on the property which has become a magnet for strange people in large groups of 20-30 people. They hold games on the property and take up our parking, denying residents and their children the use of the court. Plano police has been call endlessly regarding complaints. The officers directly stated the management for this property does not care and will not do anything about it. There’s nothing they can do about it. They have a... read more

Shawn D.'s profile image
Shawn D. 
7 years ago

very fast service!... (Verified Renter) very fast service! was happy to see the issue was fixed before I even got home! upset such a mess was left in the repair's wake. 

Shawn D.'s profile image
Shawn D. 
7 years ago

Noisy environment, loud... (Verified Renter) Noisy environment, loud cars and motorcycles on road between complexes. Standing water on exit and on some sidewalks. Frequent appliance failure, my dyer has failed at least 3 times this year, disposal fails once or twice a year even with preventive care,. Trash collectors more reliable now, the rules are difficult for a person who works for til 7pm. 

Keith C.'s profile image
Keith C. 
7 years ago

Couldn't leave zero stars Where do I begin.. let me start with the ROACHES, pest, thin walls, you can hear your downstairs and next door neighbors TV. The office management is awful and never answer the phone and are somehow never there from 12-2pm. The grounds are never kept clean, dogs poop everywhere, trash, etc. This place is the worst apartment in JAX and i was so happy when my lease finally ended. Save yourself time and $ and avoid this place. 2018 

Constance H.'s profile image
Constance H. 
7 years ago

Don’t park your car here I’ve lived at Avila for 11 months. During that 11 months the water has been shut off numerous times due to busted pipes, large cracks have started to appear in my walls, the floor in the dining room is sinking in and has separated from the baseboards. Chris the manager explained to me “that’s what happens with old buildings”. Aside from those issues my car has been damaged in the parking lot not once not twice but THREE times. When I filed the police report management told the officer that there are ... read more

Business response:

We would like to extend our sincerest apologies. We hope you will give us the opportunity to discuss the issues further. You can reach out to us by phone at 254-772-0220 or by email at avilamgr@citygatepg.com. Thank you, we look forward to hearing from you. 

Liam C.'s profile image
Liam C. 
7 years ago

Do NOT live here. Bottom line, the condition of the apartment was unsafe. Inoperable smoke detectors, broken doors, and rusty fire sprinklers made me quickly change my mind about living here. 

Holly M.'s profile image
Holly M. 
7 years ago

Do NOT move here unless... Do not move to this dump unless you enjoy sharing your food with countless roaches, loosing sleep because of noisy neighbors, maintenance and contractors coming in without knocking and not leaving any kind of notice, and rude management. When addressed to office I was told these exact words “well if you don’t want to live here you don’t have to.” 

Specs A.'s profile image
Specs A. 
7 years ago

Moving Out is the end of the world If your looking at renting an apartment don't let the good reviews of the current residents fool you. As soon as you try to move out they will hit you with every charge they can. Plus the office staff doesn't even know what they can and can't do when your putting in your notice to leave especially if you have multiple people on the lease. especially if your a first time renter DO NOT rent a place here the space for the price doesn't even make it worth it.(in addition the "corporate office" ... read more

Business response:

We are very sorry to hear that you have not had a positive experience during your time at Sandstone. Our top priority is to provide the best service possible to everyone in the Sandstone community, and we apologize for any frustration you may have felt during your experience. Let us work to make things right! If you are ever curious about move-out costs, we are more than happy to set up a time for you to come by the office and we will explain any charges. We encourage you to reach out to the community manager at manager.san... read more

Frequently asked questions about TAM Residential

How is TAM Residential rated?

TAM Residential has a 3.8 star rating with 23,671 reviews. 

When is TAM Residential open?

TAM Residential is closed now. It will open tomorrow at 9:00 a.m.