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TAM Residential
About this business
Location details
75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
DO NOT RENT HERE Laundry room closed they didn't notify the tenants. I was told it was fixed and when I got home it was still not fixed for another 3 days. My porch has been pooling water for over a year which leaks into the apartment and I am sure has ruined the carpet and caused mold. Sliding glass door doesn't lock and hasn't in over a year. Dishwasher was finally fixed after a year of being broken. They sent me an email at 2pm saying my dog was barking and that they were going to call the police. I have put in work order... read more
Business response:
Thank you for filling out this review, I noticed you weren’t completely satisfied and I wanted to see if there was anything I could do (if you are still residing here) or any suggestions you may have to better improve our customer service for others who do still reside with us. We value all feedback, If you have any questions or concerns; please call or email me back so we can discuss your concerns in more detail. Thank you!
4 months no AC I've been here with my children for 4 months begging them to fix my AC. They tell me they are waiting for approval from Alpha-Barnes. I continue to pay rent and buy more fans to live in a hot humid apartment in Texas. I don't have the time to move and they don't care if my kids complain all day about the heat. Why am I paying for a roof over my head when it feels better outside?
AWFUL!!!! Stolen car, break ins etc! DO NOT MOVE HERE! It has been a complete nightmare since day one! Our garbage dispoal broke after a week and FLOODED our kitchen. It took a MONTH to get a new one. The A/C went out in the middle of summer, the pool opened MONTHS after it was suppose to. My family (a 1 year old, my husband and myself who was 8 months pregnant) went swimming in the “open” pool. A few hours later Hannah comes out and says “you don’t want to swim in that the chemicals aren’t right” no signs were posted and th... read more
Business response:
We are very sorry to hear of your dissatisfaction. It is our goal to provide our residents with a comfortable and easy living experience, so we are saddened to hear you have encountered so many issues. We'd love to speak with you directly about your experience with our pool, your disposal, and the unfortunate incident with your car in order to offer an apology and try to make things right. Please stop by our leasing office or call us at 866-620-1130 whenever convenient for you.
Exorbitant "convenience" fees I do not recommend this apartment. I lived at this apartment complex for 6 months, during the fall of 2017. Each month we received over a $100 in quote-on-quote convenience fees. Again, a 100 dollars each month in additional fees is quite extreme. The fees were accompanied with the electricity and water charges that we received each month. So in addition to rent, we were charged upwards of an additional 200 dollars each month. That's just ridiculous. Overall the complex was fairly clean and well... read more
Business response:
We want to sincerely apologize for your negative experience with us at Tinsley Place. However, we'd like to learn more about your situation and what exactly happened. We want to make things right. So, please give us a call on 254-759-8027. You can also email us at tinsleymgr@citygatepg.com and we will get back to you promptly. We look forward to hearing from you and earning you back your business. Thank you for taking the time to leave us a review!
Water-boarding The biggest issue with this complex is their policy on utilities. They offer no credible explanation for why the water & sewage bill is consistently over $120 per month!!! Let that sink in. One-hundred, twenty!!! That's insane! No other place charges remotely that much. No way the water should cost more than the electric. I have researched 70 places. It's a crime to pass on those outrageous charges directly to the residents. They water dead grass, sprinklers go off during thunder storms, broken sprinkler heads... read more
Business response:
I'm sorry to hear you've had a less than satisfactory experience. If you could call our Customer Care line at 210-664-3600 and leave your contact information, a Customer Success associate will follow up with you. Thank you again for taking the time to share your feedback.
No excelente Este lugar debe ser ocupada, lo que significa que exterminated de inmediato.
Good but.... Can't complain too much free cable and comes with washer and dryer....but noisy noisy noisy every single step from up stairs can be heard like a stomp.
At your own risk This saying is true. It is gated, with holes all over. Pedestrian gates that don't lock. Bedrooms that are freezing cold in winter and hot in summer. Staff that doesn't care until code enforcement or police come out. Dog waste all over. There are some units with 5 to 6 people living in and mgt does nothing. You pay all bills from water, electric, trash, valet trash,pest control and more. They have rules and regulations but no way to enforce them. If you put lip stick on a pig it's still a pig. You can add al... read more
Has changed I’m not really sure what has transpired over the past few months but getting things done has been unreal . I won’t put blame on anyone person but something has to be done . And the manager is about as smart as a box of rocks totally unprofessional and totally ungenuine she has no sympathy for residents needs many residents feel the same but they are fearful of her . I’m glad I’m out and I would never recommend this place to anyone . I’ve received better treatment and low end properties . Unhappy Resident
Frequently asked questions about TAM Residential
How is TAM Residential rated?
TAM Residential has a 3.8 star rating with 23,672 reviews.
When is TAM Residential open?
TAM Residential is closed now. It will open on Monday at 9:00 a.m.