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TAM Residential
About this business
Location details
75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter So far, living at The Latitude has been a great experience. The amenities are top-notch, the staff is friendly, and the overall atmosphere truly feels like luxury living. The only drawback has been communication after move-in, which can be a bit slow at times. I was also disappointed to learn that the pool is currently closed with no timeline for reopening, even though year-round access was advertised during the application process.
Business response:
It is lovely to hear our "top-notch" amenities, friendly service, and luxurious atmosphere have stood out to you! We are always working to improve and have noted your feedback about communication, which we will address internally. We understand your disappointment about the pool and invite you to reach out to us in the office if you would like to discuss this further. Thank you for the review!
Verified Renter Staff is super friendly and maintenance was super quick and nice. helped us get everything right after move in. quality isn’t perfect, but can’t complain for the price compared to square footage!
Business response:
Parker, we appreciate your balanced feedback about your move-in experience. It is encouraging to know our team was both quick and friendly in assisting you, and we are glad that you see value in the space for the price. We welcome the chance to learn more about how we can ensure your satisfaction. If there is ever anything more we can do, let us know!
Verified Renter Everyone is so nice in the leasing office. They are to get a hold of by phone sometimes. The property is very clean. I love that you cam do everything online.
Business response:
Angela, we are delighted with your five-star rating and vote of confidence. It means a lot to have your support for our team and their attentive service, as well as our beautiful communal areas. Thank you for choosing us as your home!
Verified Renter I like my neighbors they are festive and friendly say hi when ever we pass eachother! This is the first apartment complex I’ve stayed at where it’s felt like a little community.
Business response:
Christopher, what a heartwarming review! It is wonderful to hear how much you enjoy the friendliness of your neighbors and that the community feels so welcoming. That sense of connection is exactly what makes an apartment feel like home. We are delighted you found that here. Thank you for sharing your experience with us!
Verified Renter Great maintenance team and helpful leasing office staff with a convenient location. In addition, good amenities that’s beneficial to residents.
Business response:
We are thrilled to know their helpfulness and the community amenities have been a benefit to your experience, Nathaniel. Having a convenient location is a great bonus as well. We are grateful for your thoughtful four-star support. Thank you for taking the time to share it!
Verified Renter My husband and I have living here for 3 yrs, I can honestly say that this has to be the most quiet complex I have lived at. Our neighbors are quiet and very nice. The one thing I think the complex can work on is the parking. Add a little more lighting in the parking lot for those of us That leave to work at 5am other than that I enjoy living here
Business response:
Three years of calling this community home is such a meaningful milestone, Marcella! We are glad to know you appreciate the peaceful atmosphere and kind neighbors. Your suggestion regarding parking and lighting is valuable, and we appreciate you taking the time to share it. It is wonderful to see how much you continue to enjoy living here overall.
Verified Renter Am staying here for 2 years. Amenities are pretty well and having good experience. Maintenance and appliance are good and well serviced. These are very spacious like 1300 sqft.
Business response:
Two years in the community is something to celebrate, Vineeth! We are glad to know you enjoy the spacious layouts, reliable maintenance, and well-serviced appliances. It is encouraging to hear that the amenities continue to add to your positive experience. Your thoughtful feedback means a lot to us.
Verified Renter This place is awesome! The maintenance team is very prompt and the leasing office staff is very helpful! I moved in last week and the staff and everyone are all very nice. I would definitely recommend this property to anyone looking for a nice place in Plano!
Business response:
Jason, welcoming new residents is one of our favorite things to do, and we are pleased that our efforts made your first day with us go smoothly. Thank you for your lovely compliments on our dedication! Our team is happy to be of service to you.
Verified Renter Just moved in - loving it so far! The only complaints I have is there is a lot pigeon poop in carport area and stairwells and this is a gated community, but the gates going into the buildings, from the street, are left wide open and have no code or scanning mechanism to get in, so anyone can just walk in.
Business response:
Rhoda, we are honored to see you find your new home here with us, and we appreciate your feedback about the upkeep of our common areas and our gates. We are sharing this internally for additional review, and we encourage you to contact encorecrossingmgr@tamresidential.com for any additional ways we can help. Thank you!
Frequently asked questions about TAM Residential
How is TAM Residential rated?
TAM Residential has a 3.7 star rating with 21,867 reviews.
When is TAM Residential open?
TAM Residential is open now. It will close at 6:00 p.m.