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TaxRise
- Tax Services
- Irvine, CA
About this business
Location details
19900 Macarthur Boulevard, Suite 400, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Do not trust Tax Rise whatsoever!Scammed me out of thousands and didnt upheld not one promise made prior to signing up. They only set me up for a payment plan with no reduction to my amount at all. I gave a certain amount I would be able to pay monthly and they settled for over twice that amount. I was told that backdated fees and interest would be removed and that did not happen.Once my case was settled, no one would explain my situation to me or return my calls. Now they only have A.I. answering the calls and it immediatel... read more
Business response:
Hello and thank you for your review. We have opened a ticket with our **************************** and our team is currently reviewing your case in its entirety. Once the review has been completed a member of our team will be reaching out to discuss your feedback as well as the outcome of your case and any next steps that can be taken. We appreciate your patience and look forward to speaking with you soon.
Started with tax rise and they promised to help get rid of my back taxes. The said the fee would be $5000 to do this, i said to save me 20k that would be a good deal. The didn't save me $1.00 they put me on a CNC status and said not to make any more money from here on out. I can never get a raise of the *** will then pursue coming after me for the balance. So $5000 to do nothing, i refuse to pay for something that was not delivered, i could have negotiated with the *** for free and put myself on a ***. To such i will pay for... read more
Business response:
Thank you for your review ******. We have opened a ticket with our **************************** and our team is currently reviewing your account. Once the review is complete a member of our team will be reaching out to address the resolution that was obtained for you and are more than happy to explore the possibility of a redetermination if that is something you are interested in. We look forward to speaking with you soon.
I am currently getting scammed by this company! They literally are charging me right at $300 a month and never lowered my payment at all! I going ti my bank tomorrow to report this as a scam! I will be attempting to get my money back. Do not use them. Yes. They take your bank I formation but they did not have my permission to give it to any other companies. They con you into this information! They need to be sued!
Business response:
Hello ******** and thank you for your review. Our goal at TaxRise is to place our clients in the best and most beneficial possible given their financial situation and working within *** guidelines. We do aim for reductions whenever applicable but reductions are not guaranteed. Your case has been forwarded to our **************************** for an internal review. Once complete a representative will be in contact with you to discuss the outcome of your case and next steps. We appreciate you patience and look forward to conne... read more
I paid Taz Rise to resolve both State and Federal tax payment plans, and after they completed the Federal plan, they closed my case without resolving the State issue. I have been calling and arguing with the tax specialists, complaining about the poor service, lack of communication, and penalties that kept piling up, even though they assured me they were working on it. It's been over a year!!!No, I can not recommend using them.
Business response:
Hello ********,Thank you for your review. We have located your account and see that you have since connected with one of our Resolution Specialist who was able to go over the resolution obtained on both your Federal and State case as well as clarify the timeline of when services actually began. If you have any additional questions or need further clarification feel free to reach out directly to our resolution specialist with the contact information provided or reach out via our main number. We're here to help.
They promised at the very least, a significant lessening of my tax bill if not totally removed. They had me approved for a 5k loan before I even got off the phone of which it paid them. I got no service at all. The tax bill remained exactly the same and now I also have a loan. I cannot pay both and have reached out to them numerous times. Many verbal promises, no action. I have been totally scammed.
Business response:
Hello ********* and thank you for your review. After locating your case we see you had a conversation with one of our department supervisors regarding the outcome of your case last month. We are currently checking your qualifications for a potential redetermination, however we have not yet received the necessary documents to proceed. Our department supervisor attempted to follow up with you again in 1/12/26 but was unable to connect. We will continue to attempt to reach you but ask that you please send in the required docume... read more
DO NOT USE TAX RISE!!!! They are a SCAM, they took $3000 from me and promised to negotiate with the *** to get a reduced amount owed to the *** of $14, ******. The negotiated resolution was only $190.00!!!! I could have used that $3000 to pay towards the debt owed and been way further ahead than where I am. WHAT A RIP OFF, I WILL MAKE SURE TO TELL EVERYONE I KNOW & ON EVERY SOCIAL MEDIA!!!!
Business response:
Hello,We are having trouble locating your account using the email you provided in your review. A representative has reached out via email requesting your account information so that we may assist you accordingly. Thank you.
Scam. Fraud. Sent us to a lender we didn't qualify for and charged $500.00 for the "service." Only reviewed one transcript from the *** which we can access free- neglected to say they don't work with the government tax relief program - lied and said they did- they do NOT. DO NOT HIRE!
Business response:
Hello ****, thank you for sharing your perspective. We have reviewed your account and can confirm that no payments were drafted. To clarify our process, we utilize a two-phase approach. The initial investigation involves a comprehensive review of your IRS transcripts and a financial profile analysis to identify the specific programs for which a taxpayer is legally eligible. Once those options are determined, we provide a service fee for our professionals to negotiate and secure that resolution on your behalf.Regarding your c... read more
If I could give zero stars, I absolutely would. I paid $12,000 based on a promise the company clearly could not deliver. My case was closed without any resolution, and I was never even contacted about the decision.I am profoundly disappointed with the service received. Despite a payment of $12,000, the company failed to deliver on its clearly stated promise.The lack of professionalism has been a significant issue. My case was unilaterally closed without any prior contact or notification of the final decision. Subsequent atte... read more
Business response:
Hello *******, thank you for providing this feedback. We have located your account and would like to ensure all information regarding your case outcome is clearly communicated. While we previously attempted a supervisor follow-up per your request, we were unable to establish a connection. In response to your feedback, your file has been prioritized with our ***************************** A representative is currently working to reach you directly to discuss your case in detail, address your account feedback, and answer any ou... read more
We engaged TaxRise, **** to help resolve an existing *** tax issue. At the time we contacted them, we already had an active IRS installment agreement of $302 per month, which was current and in good standing. During the onboarding process, TaxRise aggressively pressured us to pay approximately $4,000 upfront, offering credit card payment or full payment. When that was not feasible, they encouraged us to take out a loan through their recommended loan provider, which ultimately cost $4,800 including interest. We are now paying... read more
Business response:
Hello, thank you for providing such a detailed account of your experience. We take feedback of this nature very seriously, as our goal is always to put our clients in a better position than when they started. Our ***************** team has already been in contact with you to review your case with you and we would like to reconnect with you as soon as possible to perform a full redetermination of your case. Our priority is to explore every available avenue to potentially improve your resolution and ensure client satisfaction.... read more
Frequently asked questions about TaxRise
How is TaxRise rated?
TaxRise has a 4.6 star rating with 13,065 reviews.
When is TaxRise open?
TaxRise is open now. It will close at 5:00 p.m.