This profile has been claimed by the business owner or representative.
TaxRise
- Tax Services
- Irvine, CA
About this business
Location details
19900 Macarthur Boulevard, Suite 400, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Charged me 4k insisting they could knock off a large chunk of what I "owe".Knocked off nothing and I'm out 4k. Could've used the 4k to pay down what I owed and been better off. Scams on scams.
Business response:
Thank you for your review, *****. Please note that we take all our reviews very serious as our clients satisfaction has the highest priority. I have forwarded your case to our quality assurance department and they'll be reaching out to you shortly.
I hired taxrise to resolve my tax issues, they guaranteed me one of three resolutions after asking me the initials questions, (cut my debt to $500, if that failed get my debt to half or place me in a differed program in where I dont have to pay anything and the debt would expire). After getting my info they hounded me to make the payment to get the case doing even when I mentioned I need to wait to gather the money they wanted me to push others things back to and pay them, ok I decided to move forward paid them only to have ... read more
Business response:
Thank you for your review, Onell. I was able to look up your case and saw that we did put you in one of the three resolutions available by the **** which is an Installment Agreement. We were also able to get you a penalty abatement which further decreased the amount you owe to the **** Nonetheless, our clients satisfaction has the highest priority to us and therefore I have forwarded your case to out client assurance team who will be reaching out to you shortly.
This is a scam, I ended up paying 4k extra on top of what I owe IRS, they didn't resolve anything for me. Tax rise think they helped by lowering my tax payment to $200 a month instead of my original payment of $450 a month, nothing was resolved. I'm still pay the original amount I owe to IRS plus the $4,000 to the *********************** LLC, now I have to pay them $258 monthly for like 18 months plus my IRS payment. DON'T DO IT, they already receive their payment from *************************, now they don't care to deal w... read more
Business response:
Thank you for your review, ****. We're sorry to hear about the experience you had with TaxRise. We take our reviews seriously and want to ensure you that all our positive reviews are legitimate. I have forwarded your case to our quality assurance team and they'll be reaching out to you shortly.
Tax rise is a scam business. I signed up with them in 2018. I paid them $**** to help reduce my tax debt. My case was completed and I was told that the resolution packet was completed and sent to the **** Now 4 yrs later the *** is still taking my federal taxes. $**** taken from *** and tax rise has my original ****. I stated calling them to find out what is going on. Never could get a call back. Then when I did get through they said my case manger was no longer there. Now they want more bank records and w2 from me. I said N... read more
Business response:
Thank you for your review, ****. Im sorry to hear about the difficulties you have been experiencing with Tax Rise. I can certainly understand how this would be frustrating. We want to do whatever we can to help resolve this for you. I have forwarded your case to our client success team who will be reaching out to you shortly.
Hello, I am filing a complaint against this place because you can never seem to talk to the right person about your case I have spent a lot of money with this company and I have not heard anything they don't update you on anything if your case manager changes departments or is not working on your case they take people money in hopes of getting things resolved and it's not right I'm still getting letters from the *** I called today and couldn't get in touch with anyone but a representative that could not help me this place is... read more
Business response:
Thank you for your review, ********. I was able to pull up your case and saw that your case manager informed you of the change by phone call and text message. Please also note that we are always doing our best to update our clients as much as we can. You can also always log into your client portal for any updates between phone appoitnments.
TaxRise, I initially requested help from you all. I complete an 843 Form and a hardship letter to the *** myself and got the desired results. The *** has responded with and update that I have approved for forgiveness on the penalties and interest for my 2012 tax year. The $7000 I've paid you all i would like a refund because you all did nothing on my behalf in my case. Please cancel my service immediately with you all. No accurate updates or new information was or has been provided...I have resolved my own case. I have recei... read more
Business response:
Thank you for your review, Denicey. I'm sorry to hear that you were not satisfied with your resolution. I have forwarded your case to our quality assurance team and they'll be reaching out to you as soon as possible.
Its taking too long to finish my tax situation and I want a refund.
Re: Case ****** I am very disappointed in the service received vs. service promised. I spent approx $3400 plus $500 down payment to Taxrise in 2021 to help resolve my back tax issues in order to prevent Judgements/Liens etc. I explained to my case manager my husband had suffered a ********** needed help with filing several years of back taxes. After 10 months of payments I continued to receive notices from the ************************************ I felt nothing was being done except me making payments of $340.00 per month. M... read more
Business response:
Thank you for your review, Audrita. We're sorry to hear about the troubles you've been experiencing and that our services have not met your expectations. We would absolutely like to help resolve this for you. I have forwarded your case to our client assurance department and they'll be reaching out to you shortly.
Bait and switch scam. Told me that based on my numbers I would qualify for Offer in Compromise. Almost a year later they said best they could do was get me *** status which you can do on your own with the *** in about 2 hours for free. They had already charged me $7k at the beginning based on the idea that most of my debt would clear and I would be in a better spot financially. They also failed to notify me that a lien was placed on my property as part of the *** status.
Business response:
Thank you for your review, *******. I am sorry to hear that you were not satisfied with your final resolution. Since our client satisfaction is extremely important to us, I have forwarded your case to our client assurance department and they will be reaching out to you shortly.
Frequently asked questions about TaxRise
How is TaxRise rated?
TaxRise has a 4.6 star rating with 12,928 reviews.
When is TaxRise open?
TaxRise is closed now. It will open on Monday at 8:00 a.m.