Telegraph Canyon Animal Medical Center

Richard G. 

on Yelp

8 years ago

Beware.....Poor service/ unorganized/ bad attitude going to Telegraph canyon Vet about 8 yrs ago. A friend referred me and at that time they exceeded my expectations and I was very happy with their service. Fast forward to about 3 yrs ago and I noticed that the staff just didn't give a shit anymore. I keep making excuses for them in my own mind in what had become a poorly run business.... Many of the problems are similar to other 1 star reviews on Yelp. As of today after another bad experience I started the process of swit... read more

Caitlin G. 

on Yelp

8 years ago

My husband and I rescued a dog from a shelter and were told we could come here for a free exam, when I brought my dog in I was greeted by a nice woman at the front desk and another rude woman who proceeded to talk bad about our dog. Stated that he was brought in before, meaning he had been adopted before and she couldn't believe he had been adopted out again and blah blah blah. Just saying things she shouldn't have or didn't need to open her fat mouth about. When we went back to see the vet she never once introduced herself ... read more

B R. 

on Yelp

8 years ago

Inexpensive but terrible procedures! No appointments for immunizations, it is first come, first served. Session is supposed to be 10-11:30. I arrived at 10:15, was told it would be an hour or more. At 12:50- still waiting! Their excuse is they only have 2 technicians. But it was their decision how to staff their clinic, and I am sure they know it is always so busy, but this has been the worst ever! 

Eden L. 

on Yelp

8 years ago

I adopted a cat and was told by the shelter I could get a free exam within the first ten days from a list of vet offices. I chose to go to this one and it was a huge mistake. I called the day before and asked for an appointment. The lady on the phone was very kind and even complimented my cats name. She made me the appointment for 1 the next day but when I showed up I was greeted with attitude because supposedly I had never called to make an appointment. After receiving a bunch of attitude from the desk person for their own ... read more

Vanessa L. 

on Yelp

8 years ago

This is probably the worst vet place ever. They are money hungry. I came In because I was worried mostly about some small vomiting and his nose was making noise and they had to do a bunch of testing and added nonsense to the bill to make it 500$. They told us they would give us a cup for a poop sample but when they took him in the back they ended up taking the sample from his asshole and I heard him crying. They tried to sell us food that we didn't need and when we declined they had a nasty attitude. If they are getting comm... read more

Heather R. 

on Yelp

9 years ago

What is the point of making an appointment if you won't be seen til an hour later ? Made my appt for 11, showed up at 10:55 wasn't seen til 11:50, what the hell.. People have stuff to do during the day then sit in a extremely crowded room for an hour; ridiculous. 

Mai K. 

on Yelp

9 years ago

Boy did I leave this place with a sour taste in my mouth. My dog needed a check up and we had a bunch of questions regarding the medications she'd have to take and how long it would take for things to heal. My mom's first language is not English, but she still tries her best to ask questions for clarification sake. After a few questions from my mom, the lady at the check out desk developed had an attitude. My mom loves our dog and just wanted to make sure she'd be okay. There's no need to be rude. 

Allie E. 

on Yelp

9 years ago

DO NOT GO HERE!!! YOU HAVE BEEN WARNED!!! First off, I've been taking my dog here for her diabetes and insulin for a couple years. 200 dollars for just some simple lab work. They would sell you the syringes but wouldn't take them back. As of yesterday our little girl (chihuahua) had to be put down. They charged us 200 hundred dollars to put her down! Not to mention you have to pay 45 dollars to stay in the room with your dog to be put down. Secondly before this happened my brother took his German Shepherd in to have a small... read more

Jennifer S. 

on Yelp

9 years ago

One star goes to this place because I have to pick one to actually leave a review. The only thing good I can say about this vet is that Dr. Henderson was nice and very professional. The customer service from the women at the check in desk was absolutely horrible. They were very unwelcoming, rude and EXTREMELY unprofessional. I have gone twice this week, once for a new puppy exam and another for a second opinion on my other dog who is ten and was attacked in the parking lot of petsmart by another dog. Dr. Henderson was the ve... read more