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Telegraph Canyon Animal Medical Center
- Veterinarians
- Chula Vista , CA
About this business
Location details
577 Telegraph Canyon Road, Chula Vista , CA, 91910, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
This is usually are go to place for our dogs but its gotten a little pricey so we have tried a few other places but we do go here to get our dogs their shots. Today I popped in to put my name on the list first thing and had my son bring the dog at 9. granted their were 10 dogs ahead of me when i signed in. at one point he happened to walk away for 5 minutes and when he walked back he went in to check if they called his name. The lady at the counter told him they already called you and you werent around and he said i just... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Cathy. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. However, I am glad to hear that Chrissy was able to help turn the experience around for you. It is never acceptable to speak to our clients in any tone but helpful, that will be addressed to the staff as well. We truly do appreciate your business and hope to be of assistance again in the future. If there is anything else we ... read more
I have been taking my dogs to this clinic for 18 years. They were caring and charged a reasonable amount at the beginning but I starting to realized the prices were gradually going up to extreme amounts for every little visit. Lately I get the feeling from how they perform Their job that it is like to just make more money, it's not so much about caring and fixing the problems our pets are suffering from. I will Not take my dogs there any more.
I'm honestly so saddened by the experience I had coming here my dog would not stop throwing up and one of her eyes were really swollen and I went around 3:15 and they had already told me that they were not going to see her because they close at 4 not once did I see them asking the vet if they would be able to help us out or refer us somewhere else I thought since they work at a animal vet they love animals and try to help out but I guess not I work at a clinic and always make sure my patients are taken care of no matter if I... read more
Business response:
We are so sorry to hear that we disappointed you during your last visit. Our mission is to go above & beyond to provide the best care for the patients in our care at every opportunity. It sounds like we failed to meet your expectations and we apologize wholeheartedly. We appreciate your feedback and will use this information as a training tool to improve our client service. We welcome the opportunity to see your pet in the future and will work hard to exceed your expectations at that time.
To say this office has been a terrible experience would be an understatement. I brought my puppy Nala here for all of her shots. The very first time I brought her in, the front office staff was extremely rude. Like blatantly rude. They had no shame hiding their rudeness. I ignored it and went back two more times for Nala's shots, it never failed... every single time, they had a crappy attitude. I took Nala to get treated for Fleas last week, they insisted she had to have a check up... I asked why since I already knew the ... read more
Do NOT take your pet here! You truly get what you pay for. The staff all have bad attitudes. You can witness them bickering with one another like they're a disgruntled, dysfunctional family. It's completely unprofessional. As far as the care, I'm concerned. The estimate I got for a surgery on my dog was given with options for fluids and catheter, along with a few other things. It's scary to know that they're ok with people opting out of these necessities during an abdominal surgery. People, please... don't go here a... read more
Beware.....Poor service/ unorganized/ bad attitude going to Telegraph canyon Vet about 8 yrs ago. A friend referred me and at that time they exceeded my expectations and I was very happy with their service. Fast forward to about 3 yrs ago and I noticed that the staff just didn't give a shit anymore. I keep making excuses for them in my own mind in what had become a poorly run business.... Many of the problems are similar to other 1 star reviews on Yelp. As of today after another bad experience I started the process of swit... read more
My husband and I rescued a dog from a shelter and were told we could come here for a free exam, when I brought my dog in I was greeted by a nice woman at the front desk and another rude woman who proceeded to talk bad about our dog. Stated that he was brought in before, meaning he had been adopted before and she couldn't believe he had been adopted out again and blah blah blah. Just saying things she shouldn't have or didn't need to open her fat mouth about. When we went back to see the vet she never once introduced herself ... read more
Inexpensive but terrible procedures! No appointments for immunizations, it is first come, first served. Session is supposed to be 10-11:30. I arrived at 10:15, was told it would be an hour or more. At 12:50- still waiting! Their excuse is they only have 2 technicians. But it was their decision how to staff their clinic, and I am sure they know it is always so busy, but this has been the worst ever!
I adopted a cat and was told by the shelter I could get a free exam within the first ten days from a list of vet offices. I chose to go to this one and it was a huge mistake. I called the day before and asked for an appointment. The lady on the phone was very kind and even complimented my cats name. She made me the appointment for 1 the next day but when I showed up I was greeted with attitude because supposedly I had never called to make an appointment. After receiving a bunch of attitude from the desk person for their own ... read more
Frequently asked questions about Telegraph Canyon Animal Medical Center
How is Telegraph Canyon Animal Medical Center rated?
Telegraph Canyon Animal Medical Center has a 4.4 star rating with 1,192 reviews.
When is Telegraph Canyon Animal Medical Center open?
Telegraph Canyon Animal Medical Center is closed now. It will open tomorrow at 7:30 a.m.