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The Congress Plaza Hotel & Convention Center
- Hotels
- Chicago, IL
About this business
Location details
520 South Michigan Avenue, Chicago, IL, 60605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Stay away from this place by all means. Horrible management and service. The worst hotel ever! Horrible service, our neighbors were kicking on my door at midnight and the hotel security did nothing to protect us. Additionally room was super cold and the bathroom was stinky due to super old sewage system There is nothing to like about this place
Disappointing
Disappointing The temperature in the room was very very cold and we had no warm water at all, so we couldn’t have a shower. Also, our room was in a seperate stairway, where there were only 2 rooms, the stairway was very creepy. The corridors should have a renovation, it is very old. The door was not so safe, the lock and the door itself was moving We liked the reception and the lobby. The location is perfect.
Fair the room was dirty
It’s fair but the smell of marihuana was discousting The halls smells a marihuana and nicotine is horrible When you are not a person who consumes that The heater was not working property At the time of booking the images of the hotel are nice but for booking , they give a few rooms far from what they promote The room was clean. The location is perfect
Very Poor This hotel is needed with renovation. Everything is very poor condition and old. It was cold outside trough the night and heater worked non stop. Since they don't have thermostat or any remote it was really hot inside. Opened windows didn't help. I took a shower and was surprised after. The tub installed uncorrect and all water going out along the walls to the floor. It was big lake in the bathroom floor when I finished my shower. I spent 30 minutes to clean up everything. Perfect location
Fair The bar...service poor and slow. No room service and food in the bar ended early The location and views
Fair Housekeeping was spotty, very few towels provided. Hard to reach staff. Location
would not stay there again not really clean, room and bathroom very small, corridors were smelling smoke, very noisy place location
Frequently asked questions about The Congress Plaza Hotel & Convention Center
How is The Congress Plaza Hotel & Convention Center rated?
The Congress Plaza Hotel & Convention Center has a 3.7 star rating with 20,608 reviews.
When is The Congress Plaza Hotel & Convention Center open?
The Congress Plaza Hotel & Convention Center is open now. It will close at 6:00 p.m.