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The Edge Fitness Clubs
- Gyms
- Riverside, CT
About this business
Location details
1333 E Putnam Ave, Riverside, CT, 06878, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 10:00 p.m. | |
| Tue | 5:00 a.m. to 10:00 p.m. | |
| Wed | 5:00 a.m. to 10:00 p.m. | |
| Thu | 5:00 a.m. to 10:00 p.m. | |
| Fri | 5:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 7:00 a.m. to 5:00 p.m. |
I responded to the marketing offering a free three day trial and stopped by to take a look. However, after taking a tour and generally liking what I saw, the process ended abruptly when I showed my out of state ID. My thoughts are that if you spend most of your time in the Greenwich area, but happen to be a Monegasque, you should still be able to take advantage of a trial to see if the place is right for you . In summary: a clean and convenient gym with friendly staff, but their policy could be tweaked slightly.
Great way to get your money's worth! The edge is a steal! The classes are great the staff is supportive and the company is very cool. The email updates remind me to exercise. I like that this gym has a great mix of people. Love it!!!
Great gym! Wonderful staff and instructors! They truly care about their members.
I went in on Sunday and here it is almost a month later and the SAME equipment is STILL BROKEN in addition to other equipment! Also, most of the numbers on the weights are worn off and have been for a long time. I guess its too much effort to walk next door to Staples for some 99ct stickers to fix the problem. Just keep paying those higher and higher membership fees though!
Business response:
We apologize for any inconvenience caused by equipment issues. Our facilities team does their best to address all issues in a timely manner. However, if they are waiting on parts, this may delay the repair. We have shared your feedback with both club and facilities management. Please feel free to reach out to our member experience team at edgecares@theedgefitnessclubs.com with any concerns and if you wish for a manager to contact you directly.
Overcrowded. Unfriendly staff. Too many young members use their phones non stop, not allowing access to equipment they are sitting on for a long time.
Business response:
We appreciate your feedback and do realize that certain times of the day tend to be very busy. We would be happy to look into your membership and go over the amenities options that may make your experience better during these busier times. Please feel free to reach out to our member experience team at edgecares@theeedgefitnessclubs.com with your review. Thank you!
Equipment is broken for months on end even after notifying the staff in person and thru the app. They just don't care but they keep increasing the membership fees for less and less working equipment!
Business response:
We apologize for any inconvenience caused by equipment issues. Our facilities team does their best to address all issues in a timely manner. However, if they are waiting on parts, this may delay the repair. We have shared your feedback with both club and facilities management. Please feel free to reach out to our member experience team at edgecares@theedgefitnessclubs.com with any concerns and if you wish for a manager to contact you directly.
Genuinely terrible overcrowded and scammy gym. I've been going to the edge fitness on and off for three years now. It is such a terrible experience going there.. they try to scam you at every point they possibly can and gouge every single cent out of you. Example 1). They told us we can buy their protein powder that they will store it for us at the gym and takeoff a good amount off the price of the shakes they sell. They got everyone to buy it and realized they didn't wanna hold them anymore so they made everyone take them... read more
Overcrowded, people hanging out by equipments just talking and not really working out. The equipments are good but it is impossible to park from 4-8ish pm or get the work out done in a timely manner. I've been trying to cancel the membership and having a hard time, I'M NEVER going to be a member of this group again and do not recommend it to anyone.
Business response:
We appreciate your feedback and do realize that certain times of the day tend to be very busy. We would be happy to look into your membership and go over the amenities options that may make your experience better during these busier times. We do try to be very transparent, by detailing out all terms in your membership agreement, so that nothing will not come as a surprise to our members, as well as posting it publicly on our website: https://www.theedgefitnessclubs.com/support/how-do-i-cancel-my-membership We also do offe... read more
Never come to this pace again. They allow vaping in the men's room. The staff are decent but the GM at the time needs a class in customer service.
Business response:
Hello Will, we are disappointed to see your review. Please feel free to reach out to us directly at edgecares@theedgefitnessclubs.com with your review if you wish to discuss your concerns
Frequently asked questions about The Edge Fitness Clubs
How is The Edge Fitness Clubs rated?
The Edge Fitness Clubs has a 3.2 star rating with 503 reviews.
When is The Edge Fitness Clubs open?
The Edge Fitness Clubs is closed now. It will open at 7:00 a.m.