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The Manor Association
- Real Estate
- San Mateo, CA
About this business
At The Manor Association we specialize in managing all your HOA property management needs. It’s no secret why Manor has gained the reputation as the best property management firm in the Bay Area. Not only is our entire team local, our services are also completely in-house. That means you get 24/7 customer support from people who actually care about your community — because we live here, too. Plus, we utilize state-of-the-art technology to quickly address our clients’ needs. Your homeowner association simply can’t beat the qu... read more
Location details
1820 Gateway Drive, 100, San Mateo, CA, 94404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'd imagine the only ones searching reviews on Manor Association would be renters on one of their properties. However, on the off chance that you are looking to qualify the Manor Association to manage your property or HOA, please please consider other options. There are many many choices and granted I'm biased b/c I'm an owner of a condo, but I would highly discourage anyone from choosing Manor to manage my property. Here's why and take everything with a plenty of salt: 1) HOA due increased more than I feel like it should c... read more
I rent an apartment in a condo in Redwood City managed by Manor. This morning, for the third time, my shower has just shut off utterly -- mid-shower. When I called about this problem 6 months ago (two consecutive workday mornings, I was left naked in the shower, fully soaped up, with no shower whatsoever), Manor reps were mistrustful of me, treating me as though I were a crank. Who ever heard of such a thing, a shower shutting off like that (when the water was otherwise available)? Now that this has happened a 3rd time (that... read more
I recently have had some issues that needed attention or answers. I am happy to say the responses were great. My thanks to Debi Powers, Chris Pagnotta, Denise Wallace and Nada Joubran.
Dealing with Manor is like pulling a mule uphill backwards! Brian Campisi (Owner of Manor) is a big sales talker who does not deliver any value on any level. You are sure to be wasting your time and energy when connecting. For the most part he has employees who are trained to do as little as possible and make like they are experts of everything. To name a few: Janice Sandy, Mark Borson, and Laurayne Gluck are unhelpful, rude, unresponsive, and oh so deviant. We have had 4 property managers at EWI - North since June 2016 beca... read more
They have been very helpful whenever I have called and needed assistance. This last time they expedited the removal of some wasp nests that were outside my daughter's room.
Have been at our condo for the past 4+ years, and the Manor always seems to be responsive to our requests and concerns. A special "call-out" to Joel who oversees our complex and coordinates with our HOA. Also, a big plus for the hard-working weekend agent, Debbie, who always returns the call quickly and is very thorough.
I was very fortunate to have the opportunity to work with Peggy Chavez. She is always very professional, knowledgeable, compassionate to my issues, kind and friendly. Peggy has made my experience with the HOA painless. It's difficult dealing with plumbing issues constantly but she gives me the assurance I need to deal with it better. Thanks Peggy!
As an owner of a condo development in Brisbane managed by the Manor, my experience with this company has been nothing but negative, rude, unresponsive, consistent with other 1 star reviews. Someone should reminder them their business is customer-facing. It is time for owners to consider switching management company.
This is a positive review particularly for Chris Pagnotta, who I would describe as the operations guy for the HOA (i.e., he is not actually a community manager). I have been a resident at 1001 Laurel Street in San Carlos since inception, which is managed by the Manor Association. I understand why it's a difficult job to manage each residential building - the HOA has high turnover with employees and the employees manage multiple home residential buildings. In addition, many of the CCR's and regulations are in legalese and it'... read more
Frequently asked questions about The Manor Association
How is The Manor Association rated?
The Manor Association has a 4.2 star rating with 715 reviews.
When is The Manor Association open?
The Manor Association is closed now. It will open at 8:00 a.m.