The Manor Association

Name: The Manor Association
Address: 1800 Gateway Drive Suite 100, San Mateo, CA, 94404, US
Telephone: (650) 637-1616
Price range: $$
Rating: 4.8

4.8

★★

138 reviews

|Real Estate|San Mateo, CA 94404

1800 Gateway Drive Suite 100, San Mateo, CA 94404

(650) 637-1616

https://manorinc.com/

Property Management, Real Estate Agents

Closed now

About

At The Manor Association we specialize in managing all your HOA property management needs. It’s no secret why Manor has gained the reputation as the best property management firm in the Bay Area. Not only is our entire team local, our services are also completely in-house. That means you get 24/7 customer support from people who actually care about your community — because we live here, too. Plus, we utilize state-of-the-art technology to quickly address our clients’ needs. Your homeowner association simply can’t beat the quality our property management services or technological capabilities offer.

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4.8

★★

138 reviews

5★100

4★16

3★3

2★1

1★1

17 reviews have no rating

87 Reviews4.7BirdEye
23 Reviews4.7Google
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Reviews(115)

Google Reviews(23)

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5 results available.

Recommended

Kathy M. on BirdEye

★★

2 years ago

We have been having excellent service for years now. Joel has been the best and Arthur is very good.

Business Response:

Kathy M. Thank you so much for your kind words regarding our company and staff. We strive to provide great customer service and are happy to hear that you are pleased with our services. Please feel free to contact us whenever you may need assistance at your association. It is our pleasure to assist you! Cheers, The Manor Association

Claudio P. on BirdEye

★★

2 years ago

Prompt and careful attention to the HOA problems.

Business Response:

Thank you so much for your kind words, Claudio. We really appreciate you taking the time out to share your experience with us. Cheers, The Manor Association

Lloyd H. on BirdEye

★★

2 years ago

Allways responsive, allways on target with responses. What else is there?

Business Response:

Lloyd, Thank you so much for your kind words regarding our company. We strive to provide great customer service and are happy to hear that you are pleased with our services. Please feel free to contact us whenever you may need assistance at your association. It is our pleasure to assist you! Cheers, The Manor Association

Keith V. on BirdEye

★★

2 years ago

Rob has taken very good care of our group. He is always on time and willing to take the extra step

Business Response:

Keith, Thank you for the great review! Glad to hear that Rob has been taking very good care of your group as well as going the extra mile for your association! We appreciate your feedback and will let Rob know about your positive comments! Sincerely, The Manor Association

Todd H. on BirdEye

★★

2 years ago

Sam provides great service and is timely in his responses. The customer ticket tracking system needs to be updated and the ticket status needs to be kept fresh. It is very difficult to review during HOA meetings and we see tickets with no completed dates that were opened over two years ago.

James S. on BirdEye

★★

2 years ago

The staff at The Manor Association are extremely helpful. They assist our Owners Association will all aspects of maintaining a large organization.

Business Response:

James, Thank you for the great review! We appreciate your feedback and are pleased to hear that our staff is extremely helpful! We will make sure to pass along your positive comments to our staff! Cheers, The Manor Association

Troy U. on BirdEye

★★

2 years ago

I find your ongoing service top notch as a member of the Silverwood Board.

Business Response:

Troy, So glad to hear that you find our ongoing service top notch! We really enjoy working with the Silverwood Board and managing the association. Thank you for giving us a great review! Sincerely, The Manor Association

Henry F. on BirdEye

★★

2 years ago

Manor is one of the best property management companies in the business.

Business Response:

Thank you for the great review!

Jeffrey V. on BirdEye

★★

2 years ago

Overall I am satisfied with customer service. The one problem is the turn over in managers and how they seem to be overworked and are unable to give HOA Board enough seaport to progress through their projects and maintenance schedules with vendors.