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The Manor Association
- Real Estate
- San Mateo, CA
About this business
At The Manor Association we specialize in managing all your HOA property management needs. It’s no secret why Manor has gained the reputation as the best property management firm in the Bay Area. Not only is our entire team local, our services are also completely in-house. That means you get 24/7 customer support from people who actually care about your community — because we live here, too. Plus, we utilize state-of-the-art technology to quickly address our clients’ needs. Your homeowner association simply can’t beat the qu... read more
Location details
1820 Gateway Drive, 100, San Mateo, CA, 94404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I find your ongoing service top notch as a member of the Silverwood Board.
Business response:
Troy, So glad to hear that you find our ongoing service top notch! We really enjoy working with the Silverwood Board and managing the association. Thank you for giving us a great review! Sincerely, The Manor Association
Manor is one of the best property management companies in the business.
Business response:
Thank you for the great review!
Overall I am satisfied with customer service. The one problem is the turn over in managers and how they seem to be overworked and are unable to give HOA Board enough seaport to progress through their projects and maintenance schedules with vendors.
Great system for assembling calls from members on issues that is available each month at board meeting. Good financial management and managers knowledgable about do's and don'ts and following up on issues. Also love the Manor Night Out programs. Thanks!
Business response:
Mike, So happy to hear that you are pleased with our services. We appreciate the great review! We strive to keep our customers satisfied and glad to hear that our systems, financial management and knowledgeable staff have been a positive experience for you. We also love the Manor Night Out programs! It’s a great opportunity to meet your neighbors and learn more about industry topics impacting your association. Cheers, The Manor Association
They are great!
Business response:
Margarita, Thank you so much for the great review! Sincerely, The Manor Association
Joel and the front desk have been very helpful.
Business response:
Joe, Thank you very much for taking the time to review us. We appreciate the great review! Glad to hear that Joel and our front desk are very helpful! We’ll make sure to share your comments with them! Sincerely, The Manor Association
Very happy with Manor. Our rep, Eileen Greathouse, has been a huge asset in our ability to oversee our Association. We have not always agreed on everything, but she has explained her reasoning, rather than having an attitude that she knew more than we do (even if that was an objective fact). I would, however, like to see Manor make recommendations on changing the level of apathy we currently experience in our Association. Without changing the current paradigm we won’t even have the ability to conclude a vote on our rules, ... read more
Joel and Arthur are always very responsive. I enjoy working with them.
Business response:
Rich, Thank you for the great review! Nice to hear that it has been a pleasure working with Joel and Arthur. Our team strives to provide great customer service and we are happy to hear that they are very responsive! We’ll make sure to pass along your great comments to Joel and Arthur! Cheers, The Manor Association
Manor Associates is a great company. They manage our HOA. The staff has always been professional, responsible and their follow through is excellent
Business response:
Linda, Thank you so much for your kind words regarding our company and staff. We strive to provide great customer service and are happy to hear that you are pleased with our services. Please feel free to contact us whenever you may need assistance at your association. Sincerely, The Manor Association
Frequently asked questions about The Manor Association
How is The Manor Association rated?
The Manor Association has a 4.9 star rating with 441 reviews.
When is The Manor Association open?
The Manor Association is closed now. It will open at 8:00 a.m.