The Manor Association

douglas h. 

on Yelp

14 years ago

Had some issuesin our complex which is managed by The Manor Ass. They handled my issues promptly and followed up on the result.I was very satisfied with there concern and the attention that was paid to my matters. 

Puja V. 

on Yelp

14 years ago

What can I say. I am very happy recently with the service of my property manager Janis Lee. She has been exceptional and really a life saver. I recently rented my property to tenants, and had experienced problem's with the negligence of my tenants and how they had over flooded my condo which caused damage to my unit. Janis was so helpful in all the items I needed to give to my insurance company, and was very responsive and able to provide me what I needed. Not only that any time I have random questions or requests, she is so... read more

Nicole S. 

on Yelp

a month ago

The Manor Association is the worst HOA management company ever. I am not sure why they pick this management company and as an owner, I am ready to vote to FIRE them. They made homeowner pay insanely high fees for a complex with no amenities at all. You can hardly reach any live customer service representative, and even worse their accounting department is never reachable. FRUSTRATING... 

Richard A. 

on Yelp

a month ago

Impossible to talk to a "real" person, and get important information about specific units. The former management group, Common Interest, was much more responsive. Do not know why Woodlake Condominiums switched. The Manor was a poor choice. 

Eddy C. 

on Yelp

2 months ago

Resident of Bridgeport in Hayward for 36+ years. If you don't have an issue, not requiring the services of the HOA, everything is perfect. Over the weekend the intercom isn't functioning. I called into the Manor yesterday 1/12 and was told the work order was closed by management. I drove over to the complex to test it out. Sure enough, it was still broken. I tried calling a few other home owners encountering the same issue. Called back the Manor to open a new work order. Asked to have someone contact me. No returned call. To... read more

Julianne Z. 

on Yelp

3 months ago

Everyone here is great, EXCEPT for Brad Bacome. He is dismissive, rude, unprofessional and DOES NOT want to help the owners of condos in Hayward. He will tell you NO before looking into the actual problem and situation and basically tell you it's your problem to deal with and that you need to either hire your own plumber or get in touch with your insurance company. It is always the same answers from him regardless of the situation. Someone really needs to get him out of this company as I am not the only one who is dissatisfi... read more

Leslie W. 

on Yelp

3 months ago

If you have the unfortunate luck of having Brad B. as your property manager, i am very sorry for you. He is rude, unhelpful, just gives you the standard responses without trying to help you solve anything. That is if you are lucky enough to get a response. So we have been dealing with water leaks from the roof. They had fans to deal with the water leak in the hallway. One neighbor has an ongoing leak that she has been videoing. After many emails and no responses for a very long time. They finally sent one stating not... read more

Joan E. 

on Yelp

6 months ago

Neighbor in a 28 unit complex had water bubbling from their ceiling. A board member decided to pound on another unit's front door over & over to check if they were the cause? Yelling it's an emergency! 2 hours later a plumber came out. Board member who said they knew how to turn OFF the water shut off to the bldg DID'NT shut off the water! That' s what happens when bd members are deficient in one way or another. Plumber discovered it was from the sprinkler head on damaged ceiling unit. NOT from any neighbor. If the bd me... read more

Sharon V. 

on Yelp

8 months ago

Hello - I've never posted a comment on yelp but unfortunately this is the only way I can to hopefully try and get someone from this company to respond to me. I've lived at my home since 2008. We requested lighting upgrades for personal reasons that were approved and when the Manor Association took over in 2025 they requested us to provide proof of the approved documents submitted. Unfortunately I don't have access to them as I explained in my personal situation . I was told by the Manor Association that they would be remov... read more