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The Manor Association

4.9
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About this business

At The Manor Association we specialize in managing all your HOA property management needs. It’s no secret why Manor has gained the reputation as the best property management firm in the Bay Area. Not only is our entire team local, our services are also completely in-house. That means you get 24/7 customer support from people who actually care about your community — because we live here, too. Plus, we utilize state-of-the-art technology to quickly address our clients’ needs. Your homeowner association simply can’t beat the qu... read more

Location details

1820 Gateway Drive, 100, San Mateo, CA, 94404, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9405 reviews
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Marie M.'s profile image
Marie M. 
on Birdeye

5 years ago

This 5* Review is solely for Joel Martins and his support staff. Joel is an EXTRAordinary manager! 

Business response:

Marie, We really appreciate you taking the time out to share your experience with us! Happy to hear that Joel and his support staff have been awesome to work with! Our goal is simple - to make home life better for our members at each association. We’ll make sure to share your comments with Joel and his team! Cheers, The Manor Association 

Mary E.'s profile image
Mary E. 
on Birdeye

5 years ago

Manor has a great Customer Service team that processes work orders efficiently and response times are super for our HOA. 

Business response:

Mary, Thank you for the kind words regarding our customer services team! We work really hard to provide quality customer service with quick response times that address our homeowners needs. Glad to hear that you are pleased with our services and that work orders are handled efficiently! Sincerely, The Manor Association 

Paul G.'s profile image
Paul G. 
on Birdeye

5 years ago

Absolutely great 

Business response:

Paul, Thank you for the great review! We appreciate your positive feedback and are happy to hear that you are pleased with our management services! Cheers, The Manor Association 

Sheila L.'s profile image
Sheila L. 
on Birdeye

5 years ago

Generally I get quick service and a cordial response. 

Business response:

Sheila, Thank you for the review. We’re glad to hear that our team at The Manor Association is prompt in servicing your homeowner’s association requests. We strive to resolve issues as quickly and efficiently as possible. We appreciate your feedback!  

Laura D.'s profile image
Laura D. 
on Birdeye

5 years ago

Great management company that is deligent with helping us find best contractors for our complex. Great leadership and support 

Business response:

Maria, Thank you so much for the great review. We truly appreciate your positive feedback and always enjoy helping the best we can. Our team is always ready to help with anything and are so happy to hear that they have been great to work with! 

Alan D.'s profile image
Alan D. 
on Birdeye

5 years ago

Great, Brian and the Manor team have been great to work with. 

Business response:

Alan, Thank you for the great review. We appreciate your positive feedback and are glad that you are pleased with our services. Our team is always ready to help and we are happy to hear that they have been great to work with. 

Cora W.'s profile image
Cora W. 
on Birdeye

5 years ago

Most efficient , courteous, and knowledgeable 

Business response:

Thank you so much Cora for your positive review regarding our management company and staff. We strive to provide great customer service and are happy to hear that you are pleased with our services. As always, please feel free to contact us whenever you may need assistance at your association. Sincerely, The Manor Association 

Cora W.'s profile image
Cora W. 
on Birdeye

5 years ago

Efficient and knowledgeable 

Business response:

Thank you so much for your positive review regarding our management company and staff. We strive to provide great customer service and are happy to hear that you are pleased with our services. As always, please feel free to contact us whenever you may need assistance at your association. It is our pleasure to assist you! Cheers, The Manor Association 

Yoli S.'s profile image
Yoli S. 
on Birdeye

5 years ago

The staff at Manor Association are attentive, responsive, and professional whenever our HOA calls with questions or needs assistance with our property in Menlo Park. Joel and Arthur are so knowledgeable and willing to assist. We can always count on them to recommend excellent providers to meet our needs. Thank you Manor! 

Business response:

Thank you so much for your positive review regarding our management company and staff. We strive to provide great customer service and are happy to hear that you are pleased with our services. I’ll make sure to pass your comments to Joel and Arthur. As always, please feel free to contact us whenever you may need assistance at your association. It is our pleasure to assist you! 

Frequently asked questions about The Manor Association

How is The Manor Association rated?

The Manor Association has a 4.9 star rating with 405 reviews. 

When is The Manor Association open?

The Manor Association is closed now. It will open on Friday at 8:00 a.m. 

Need help? Contact us.

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