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The Mattress Factory

5.0

About this business

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for pu... read more

Location details

5018 West Chester Pike, Newtown Square, PA, 19073, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
5.0519 reviews
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Walter T.'s profile image
Walter T. 
4 weeks ago

We had a wonderful experience. John was so nice and was a great help. We are excited to get our new mattress! Thank you, John! Sincerely, Walter & Susan Thompson 

Business response:

Thank you Walter for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Marielle T.'s profile image
Marielle T. 
a month ago

I had an excellent experience at the Mattress Factory in Newtown Square. Wesley Nicholls was incredibly friendly and knowledgeable. He shared helpful advice that made me feel confident in my decision. If you’re shopping for a mattress and want a smooth, stress-free experience, I highly recommend visiting this location and asking for Wesley! 

Business response:

Thank you Marielle. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Andre F.'s profile image
Andre F. 
a month ago

Wesley Nicholls knew exactly what I was looking for and helped me. Can't wait for the new mattress. 

Business response:

Hi Andre, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Ernest M.'s profile image
Ernest M. 
a month ago

Friendly, courteous, knowledgeable, and professional salesperson (John) greeted us and helped us make the right choice. 

Business response:

Hi Ernest, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Phil And Linda V.'s profile image
Phil And Linda V. 
3 months ago

Dwight answered all out questions and helped us to make the right decision. Much appeciated. 

Business response:

Thank you Phil. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory 

Kelly G.'s profile image
Kelly G. 
3 months ago

Great! Wesley was available for my husband and me when we walked in. He led us to exactly what we were replacing. He also made a suggestion for a mattress for a lesser used bedroom in our home. I asked a question about a different bed which he suggested I try. He was patient and informative. 

Business response:

Hi Kelly, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Tanya K.'s profile image
Tanya K. 
4 months ago

Our experience yesterday purchasing a mattress was an easy transaction. Quick delivery and very nice salesmen 

Business response:

Hi Tanya, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory 

Elena A.'s profile image
Elena A. 
4 months ago

Dennis helped me stay within my budget, and has been very easy to communicate with. This is the 3rd mattress we've bought from the store and we'll continue to be loyal customers. 

Business response:

Hi Elena, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory 

Ed L.'s profile image
4 months ago

Great experience. No pressure atmosphere, great staff (accommodating my 3 children under 5 years old who insisted on trying every mattress), and great insight in comparing mattress features, price and my needs. 

Business response:

Thank you Ed for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory 

Frequently asked questions about The Mattress Factory

How is The Mattress Factory rated?

The Mattress Factory has a 5 star rating with 519 reviews. 

When is The Mattress Factory open?

The Mattress Factory is closed now. It will open at 10:00 a.m.