The Mattress Factory

Name: The Mattress Factory
Address: 5018 West Chester Pike, Newtown Square, PA, 19073, US
Telephone: (484) 427-7501
Price range: $$
Rating: 5

5.0

★★

194 reviews

|Mattresses|Newtown Square, PA 19073

5018 West Chester Pike, Newtown Square, PA 19073

(484) 427-7501

https://www.themattressfactoryinc.com/store/26/newtown-square-mattress-store/

Consumer Goods

Open now:11:00 am - 6:00 pm

About

The Mattress Factory is complying with orders from the PA and NJ state governments for mandatory closure of non-essential businesses to prevent the spread of Coronavirus (COVID-19). While the government orders are in place, we have to temporarily close these locations for on-site shopping. Customers in these areas are encouraged to USE OUR WEBSITE OR CALL US for your bedding shopping and support needs. We will re-open these locations when the state governments approve the re-opening of non-essential business locations for public use. As we have for over 20 years, during good and challenging times, we will do everything we can to provide you with an exceptional experience. -- The Family Owned

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5.0

★★

194 reviews

5★181

4★5

3★0

2★0

1★0

8 reviews have no rating

Reviews(68)

Google Reviews(126)

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Recommended

Noel D. on Birdeye

★★

a day ago

We had a great experience and Wesley was so patient with us trying to decide on a mattress. After 20 years of marriage we both have different opinions on mattresses (lol) but Wes helped us make an informed decision that we were both happy with!

Business Response:

Hi Noel, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory

Connor W. on Birdeye

★★

7 days ago

The staff was very helpful in guiding us to make a selection. Very polite staff !

Business Response:

Hi Connor, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory

Nicholas L. on Birdeye

★★

14 days ago

John was great!

Business Response:

Thank you Nicholas for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory

Brianna M. on Birdeye

★★

25 days ago

Great customer service very friendly! Will definitely come back in the future for more beds.

Business Response:

Thank you Brianna. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory

Molly C. on Birdeye

★★

25 days ago

It was a super easy and seamless transaction. Wesley was a friendly, informative sales rep. My daughter is excited for her new bed!

Business Response:

Hi Molly, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory

Jim S. on Birdeye

★★

a month ago

Wesley at the Newtown Square location made the experience super-easy. No pitching, just information and listening to what I wanted. Would recommend others to his store.

Business Response:

Hi Jim, thanks for taking the time to sharing your review with us. Enjoy your new mattress and have a great night!! Thanks, The Mattress Factory

Christiana B. on Birdeye

★★

2 months ago

Both the in store experience and delivery were great! Wonderful customer service- welcoming, knowledgeable and trustworthy. Didn't feel like they were just trying to make a sale.

Business Response:

Thank you Christiana for your support and for shopping small and local at Philadelphia's Hometown Family Mattress Chain. We will always be there for you in the future so feel free to reach out with any questions or needs. Enjoy your new mattress! Thanks, Chris Conway President The Family Owned Mattress Factory

Julie C. on Birdeye

★★

2 months ago

Very knowledgeable and helpful!

Business Response:

Thank you Julie. Please let us know if there is anything, we can do for you in the future. Have a great day and enjoy your new mattress! Sincerely, Chris Conway President The Mattress Factory

Chris C. on Birdeye

★★

2 months ago

Kyle did a great job! He was super helpful and informative. 5 star service! Great job and great store!

Business Response:

Hi Chris, thank you for taking the time to write a review and share your experience. If you're happy with everything please tell your family and friends about us. Our best advertising has always been word of mouth. Have a great day and I hope you enjoy your new mattress for many years to come! Sincerely Chris Conway President The Family Owned Mattress Factory