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The Queen Baton Rouge
- Casinos
- Baton Rouge, LA
About this business
Location details
1717 River Park Blvd, Baton Rouge, LA, 70802, United States
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Good thanks
Business response:
Hi, Javarious! Thank you for sharing your experience with us! We are looking forward to welcoming you back soon! If you have any feedback on how we could earn 5 stars in the future, please let us know at QBRFeedback@thequeengaming.com!
I had a great time found new machines and an overall good experience. My only negativity is that in the three hours or so that I was there not one time did I see anyone Walking the floor or asking if I wanted a drink may have been short of employees. The queen is soon becoming one of my favorite casinos.
Business response:
Thank you for your feedback, Laura! We totally appreciate it and will share this with our team. We hope to welcome you back soon!
Better card holders
Business response:
Thank you for the 5 star review, Marvin!
Everything was awesome
Business response:
Thank you for your kind words, Stephanie! We're thrilled to hear that you had a great experience at The Queen Baton Rouge and we look forward to welcoming you back soon!
Had a wonderful time and I will be back
Business response:
Thanks for the awesome review, Sibyl! We look forward to seeing you again soon!
Not enough waitresses offering drinks
Business response:
Thank you for your feedback, Bridget. We appreciate you letting us know about your experience and have shared this with our team. We do hope to welcome you back in the future!
Well, the restrooms can be cleaned more often, the beverages are not cold when you can find a server that is. You should get better drawings. The more I spend the less you give in free slot play. Smh
Business response:
Hi Anthony! Thank you for taking the time to share your experience with us. We truly appreciate it and have shared your feedback with our team. We hope to welcome you back soon!
I just love the scenery and what you guys did with the place. Wonderful customer service, clean atmosphere the best parties and all of my favorite slots and table games!!! It’s great!!! I only wish that you all could find a better solution for than always having the windows open in the Lit. That’s were I do most of my playing and when it’s cold outside we freeze and when it’s raining we get wet and a lot of the time they don’t even have the heating on says that they have to contact a guy who controls it from home, well that’... read more
Business response:
Hi Catrina! Thank you for your 5-star rating and letting us know about experience. We do have to keep the windows open in Lit but we have shared your feedback with our team to look into. We also wanted to make sure you know we do control our heat on property, and we apologize for any confusion. We hope to welcome you back soon!
Gaming experience was good. Nothing available for refreshments as self serve and no wait staff approached me while I was gaming to offer anything.
Business response:
Hi Walter! Thank you so much for taking the time to let us know about your experience with us. We appreciate it and have shared your feedback about drink service with our team. We hope to welcome you back in the future!
Frequently asked questions about The Queen Baton Rouge
How is The Queen Baton Rouge rated?
The Queen Baton Rouge has a 4.1 star rating with 5,403 reviews.
When is The Queen Baton Rouge open?
The Queen Baton Rouge is open now. It is open 24/7.