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The Queen Baton Rouge
- Casinos
- Baton Rouge, LA
About this business
Location details
1717 River Park Blvd, Baton Rouge, LA, 70802, United States
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Don’t keep the accessible bathroom closed down so long
Business response:
Thank you for letting us know about your experience, Joanne! We will share this with the team. We appreciate it.
Yesterday I was there from 130 to 630 the cocktail waitress was so mad because me and others wanted a soda or water when she did make it to where we was located at it was a problem I just told her to omit my order I never had a experience like that when it was the Hollywood let her know if she don’t won’t her job stay home that casino is too nice and pretty for an ugly attitude she had.
Business response:
Hi Tonya, Thank you so much for letting us know about your recent experience. We take all feedback seriously and will share this with our team. If you experience this problem in the future, please let one of team members know while visiting so we can assist.
Everything was great only concern was that the bathroom that I was close to was closed for too long
Business response:
Thank you for letting us know about your experience, Joanne!
I would like to win
Business response:
We are wishing you extra luck on your next visit!
I'm not winning and will notbe back
Business response:
Thank you for sharing your feedback, Vernon.
The Machines Weren’t Worth A Dime, Extremely Tight When you put over $100 in a machine and don’t get one playback, it’s a ripoff, I saw a lady put at least $300 and didn’t get a dime, LauBerge at least gives you something. Y’all can close down!!!! I visited Big Chicken And Had to get a refund. They’re serving refried hard chicken tenders, they can close down,. I have tried them 3 times and was very disappointed at least twice having to tell them I don’t want no cold tenders and fries for the price, they should cook to ord... read more
Business response:
Hi Andria! Thank you so much for sharing your feedback. We do share a variety of wins to our social media channels, we paid out $2,225,615 in jackpots last month, and are wishing you extra luck on any future visits. We do want to have one of our team members reach out to you about your Big Chicken experience. We aim to provide Royal experiences at all times and it sounds like we have missed that mark and would like to learn more. They will be contacting you within the next couple of days. Thank you again!
Playing the slots was a horrible experience. If I got in a bonus, it didn’t pay off enough to keep me playing. You didn’t hear any excitement from people winning, because there weren’t any. The decor is nice and the workers I encountered were friendly.
Business response:
Thank you for your positive feedback about our team, Carolyn. We post a variety of wins to our social media, we paid out $2,225,615 in jackpots alone this past February. We are wishing you extra luck on future visits and hope to welcome you back for a true Royal experience!
Play for hours don’t get a play back. You use to get a drink, now you can not get that. I got a small jackpot and it took up to an hour to get service. I want to patronize my own city, but coming here I get the feeling that the games are fixed.
Business response:
Hi Beverly, thank you for taking the time to let us know about your experience with us. We will share your feedback about drinks with the team. We can assure you that games are not "fixed" and we are wishing you extra luck on future visits. Thank you again and we hope to welcome you back soon.
The security when enter in the casino if they don’t like you bec I’m Asian nationality when I get to enter they stop me they check my i.d driver licine but it’s ok I don’t get a problem on that . When I get start playing on slot machine . I call the waitres to bring me some drinks I don’t see any body so I saw a security he is standing closed where I’m at playing I said sir pls I need some drinks can u help me to call the coctale waitres . He reply me ok then he left never send a waitres or he never come . U can check my... read more
Frequently asked questions about The Queen Baton Rouge
How is The Queen Baton Rouge rated?
The Queen Baton Rouge has a 4.1 star rating with 5,180 reviews.
When is The Queen Baton Rouge open?
The Queen Baton Rouge is open now. It is open 24/7.