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Top to Bottom Services

4.9

About this business

Location details

7921 Queenair Dr, #110, Gaithersburg, MD, 20879, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.92,592 reviews
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M G.'s profile image
M G. 
rating
3 years ago

I'm a real estate agent with over 20 years of experience but work where public water and sewer are the norm. I'd had classroom instruction on well and septic systems, but no hands-on experience. Scott at Top To Bottom Services was extremely professional, easy to deal with, scheduled and re-scheduled inspections due to unforeseen circumstances at the property, and kept me informed in a timely manner via email and phone. The three Top to Bottom Services inspectors who performed the work were all very professional, on-time, fr... read more

Business response:

NO THAT JUST HAPPENED! Thanks for being so real. We know Scott and the team here are awesome. When reading reviews like that... wow it brings it home. Thanks for sharing. Be great, Dan 

Frederic P.'s profile image
Frederic P. 
rating
3 years ago

Very easy and accommodating in scheduling a home inspection. Matthew who did the home inspection was really thorough and took the time to patiently answer all my questions. He went further than I expected and gave honest recommendations. I would recommend him without any hesitations. 

Business response:

Matthew is a great team member and helps all our inspector get better every day! Be great, Dan 

Lara S.'s profile image
Lara S. 
rating
3 years ago

We needed a home inspection quickly, and a friend referred me to Top to Bottom Services. Bob, a former home builder, performed our inspection the next day and did a very thorough job, explaining everything he found and giving us tips for saving energy and keeping the house in great shape after we moved in. The inspection was in the afternoon, and we got the report that evening. Overall fantastic service--would definitely recommend. 

Business response:

Man... it really looks like we only have Bob as an inspector :) We have Frank, Dawa, Matthew, Jim, Aaron, Dan and depending on when and availability Bill or John. Bob just gets people to leave reviews. Thanks for letting everyone know we have some really talented people on staff. Be great, Dan 

Jessica O.'s profile image
Jessica O. 
rating
3 years ago

Another fantastic inspection with Top to Bottom Services. Bob was thorough and work with my buyer to ensure her confidence and full understanding of her new home. With his patience and easy demeanor, Bob made my buyer client feel very comfortable in moving forward. And the in depth report - delivered in a matter of hours! - provides a working document for her in the future. TTBS provides buyers with confidence and knowledge but more importantly they are working partners every step of the process. Scott in the office is alwa... read more

Business response:

Jessica... I'm so behind on responding to reviews. I apologize. With YELP, Google, Facebook and a host of other sources we are well over 5K 5 STAR reviews. That is a huge number to respond to. Thank God I took typing in high school! Please don't keep us a secret - tell a friend to call Top To Bottom Services 301-938-9100. 

Momo E.'s profile image
Momo E. 
rating
3 years ago

Three words : competence, professionalism, excellence. Had a great experience with Jim about home building and inspection. Thanks @Jim 

Business response:

Three word reply: you are awesome 

Nick K.'s profile image
Nick K. 
rating
3 years ago

Very quick follow ups and great information provided by the people of spoke with. Bob was the inspector and was very knowledgeable and took time to listen to all my questions and concerns. He was also happy to share tips and provide info on all manner of helpful things. Definitely a quality service and experience. 

Business response:

5 STAR - love it. 

Vincent L.'s profile image
Vincent L. 
rating
3 years ago

I needed a home inspection completed quickly and the staff were very helpful in getting everything set up and when the inspector showed up and was quite thorough in explaining his process. 

Business response:

Thanks Vincent. I appreciate you mentioning both the in office staff and the inspector in the field. As the business owner it my job to make sure all pieces are running smooth and providing the superior service our clients have been accustomed to. We've been doing inspections since 2004. Thanks and be great, Dan 

N B.'s profile image
N B. 
rating
4 years ago

Top to Bottom Services made the inspection process very efficient! They offer a variety of services, timely inspections and follow up, and excellent customer service. 

Business response:

Thank you for sharing your experience. We've been helping our commercial and residential clients for nearly two decades... wow I'm really get old! Thanks for allowing us to help you and yours feel comfortable and safe in your new home. Please don't keep us a secret. 

Blair B.'s profile image
Blair B. 
rating
4 years ago

Home inspection prior to purchase. The Top to Bottom inspector did a very thorough and professional job. They were able to schedule the inspection within 2 days of my call, at my convenience. 

Business response:

Thank you Blair. We've really focused on client experience and employee training. I'm proud to say we've been A+ rated by the BBB for 18 years! That is amazing. Thanks for sharing your experience. Please don't keep us a secret. 

Frequently asked questions about Top to Bottom Services

How is Top to Bottom Services rated?

Top to Bottom Services has a 4.9 star rating with 2,592 reviews. 

When is Top to Bottom Services open?

Top to Bottom Services is open now. It will close at 7:00 p.m.