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Town East Ford
- Car Dealers
- Mesquite, TX
About this business
Location details
18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
WORST EXPERIENCE OF A DEALERSHIP!!! These people make commitments they cannot keep!!! Went through the entire process of buying a car, traded mine in, drove the new (used) car home to have my sales guy call me the next day and tell me I needed to bring money back down or have a co signer or bring the car back!!!! After I was "approved" and did all the finance paper work. Don't ever buy from these shady people.
Business response:
"Traci, I am sorry to hear about your disappointment. Often people think we are the bad guys when we are just the messengers. Town East Ford does not finance vehicles, we are only a go between to the banks. We have at time been a little optimistic and we will send someone home in a vehicle when we believe the bank will approve the loan, only to find out later that they will not. In situations like yours we do our best to work with your credit situation and fight to get the banks to approve your loan. It seems in this case we... read more
Do not go here to buy you car worst dealership around. First I would love to thank you thomas for making it clear to me that when buying your car you never get what you want. Your boss should be real proud of you you practically opened the door for me to leave that ridiculous place you call employment I had 2500 dollars in your pocket ready to get my fiancé the beautiful car she wanted I was even going to accept the bs of 18% because nate had suggested to take the price of the vehicle down due to the fact whoever your intern... read more
Business response:
Hello Chris, Thanks for your honest feedback. I am sorry for the way that things went when you were here. I assure you that Town East Ford never wants to have someone feeling the way you do. I would like to speak with you if possible to address this matter personally. Kevin Miner 972-682-1265
Opportunistic Dealer Stay Away NO STARs (Yes its that bad...) Looking to buy a Mustang GT350. Saw one advertised here. Please be careful of this "business" because they have put an additional "mark-up" on the car of over $20,000.00. The only people who would do this are people who are more focused on taking advantage rather than being part of the community. Seriously, look at the previous reviews for this place. Can all these people be wrong...? ****************************************************************************** S... read more
Business response:
Hello Belmont, I am sorry that your feel that way. When there are vehicles that are limited production and availability, the prices are driven by the market. It is quite simply a supply and demand situation. Many dealer are actually asking for more than what we have been for their limited production cars. If you would like for me to negotiate a better price for you please give me a call. Kevin Miner 972-682-1265
This is the WORST dealer I have ever seen. I have purchased a bunch of vehicles in my short life, but this dealer is by far the biggest scum of a dealer that I have ever had the pleasure of interacting with. I was there only to help a friend purchase a car as she has not purchased many cars and was afraid she would get taken advantage of. Well good thing I was there because they were going to try and take her for a ride. I had a bad feeling from the moment I pulled on the lot.. They surrounded my car like a bunch of VULTURES... read more
Tried 2 Sell Wrecked Car as Clean Let me first start by saying that I understand that accidents are apart of life. As such, there will always be used cars with a history of repairs. I have no problems with these cars as long as everyone is honest. Honesty is NOT the first word that comes to mind when I think of Town East Ford. I was all set to sign for a 2012 mustang (one with clean car fax and auto check) when a form was placed in front of me to sign regarding "minor dent" repairs. Upon reading the document I realized the r... read more
refused my service due to poor review. My husband purchased a vehicle several months ago and did not give the dealership a 5 star rating. We returned to upgrade the vehicle and we're denied service because of his poor review of the dealership. Wow. Ready to buy but refused. Unbelievable that a dealer would not own up to there mistake then tr y to make it better. Is this discrimination
False advertising and refused to follow thur with their deal FIRST THEY GET NO STAR! I went to purchase a new car based on their internet price. I called and spoke to their internet salesman and I told him I wanted to buy the car and had $2000.00 dollars cash, it was for my 17 year daughter. I drove 2 hours and meet with a team of sales counselors who back tracked, wasted my time and absolutely lied about their specials and prices. They even told the car listed on the internet was no longer available and was considered a "GH... read more
Not doing what they charge for. My wife bought a new (to Her) Ford Fiesta. She decided that she wanted to take het car to the dealership for oil changes. I told her that the price they want is outrageous and a total waste, you can get an oil change for about a quarter of the price elsewhere. She started listing off all of the extras that Ford does including tire rotation, so I relented. Fast forward a year and we are driving down the road and her low air light comes on, I go to top off the air and notice that the front tires... read more
HORRIBLE SERVICE DEPARTMENT I took in my 2012 F150 because there was a leak. The first time they changed something completely different and still a leak. They thought the 2nd time around would work, YET still a leak. The 3rd time they changed the water something or other then charged an additional $700 AND STILL A LEAK. So, now I am out $1300 total, and in there for the FOURTH time to find out that it was a hose and would be finished in 25 minutes. The entire service department is INCOMPETENT and no refund whatsoever!!! You ... read more
Frequently asked questions about Town East Ford
How is Town East Ford rated?
Town East Ford has a 4.4 star rating with 12,018 reviews.
When is Town East Ford open?
Town East Ford is open now. It will close at 8:00 p.m.