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At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 4:00 p.m. | |
Sun | Closed |
Small Business Owner I own and operate a very small business, and was in a pickle about eight months ago. The car I used to transport clients had died. I decided to search for a hybrid and bought my first Prius from Larry S. It became the best decision I ever made. The loan process was quick and painless. The car an exceptional value for me. Since then Larry found me a second Prius, and again an easy process. My business is growing and I'm glad Toyota of GR was a part of it. I appreciate Larry always looking out when I neede... read more
Great Toyota Care Toyota Care came to the rescue. My daughter hit a pothole and blew the tire. Called Toyota and told them her 2012 car was 1000 miles over expiration miles for roadside assistance. It was 11:15 pm, customer service rep. said " we will have someone out shortly, no charge". Fifteen minutes later, before I got to where she was, she called and said the tow truck was there already. Thanks for taking such great care of your customers.
Great service. Great service, was able to get an excellent deal within a day. I would definitely work with them again and recommend a friend. Thank you Toyota Grand Rapids.
would definitely go back to this dealer Having looked at multiple cars at other dealers online, this dealership offered the most fair and attractive pricing as well as great quality cars. I didn't even bother going anywhere else. Three of my family members have bought cars here in the last couple of weeks and we have all felt like we got great deals and treated fairly. Larry Slotsema helped me feel a lot less stressed about having to buy a car and made everything as easy as possible, which is great when you're 9 months pregn... read more
Very good experience at Toyota Grand Rapids We recently purchased a 2010 Toyota Sienna and were very pleased with Larry Slotsema's help and the attention he paid to making sure he went over the workings and details of the vehicle with us. He was patient, friendly and didn't pressure us. We really were impressed with him and with the facilities at Toyota Grand Rapids.
Great service at Toyota of Grand Rapids My wife and I are visiting Grand Rapids from our home in Huntsville, Texas. On our drive up, we experienced heavy storms, and we discovered our wiper blades were in bad shape. I took our Highlander to Toyota of Grand Rapids, where Blaine in the service department took the time to replace the blades himself. He was very professional and showed genuine hospitality to some out of town customers. Thanks much Blaine.
Excellent sales & service, so-so financing We just purchased our third new vehicle from Toyota of Grand Rapids. From years of experience we can testify that the service is impecable. The facilities are absolutely first rate and appealing, and the sales staff is friendly, courteous and extremely helpful (Thanks, Jan!!!!). So why am I giving this review only 4 stars? The buying/financing left something to be desired. This time, instead of buying the vehicle, we decided to lease it. This where the problem arose. The gentleman w... read more
A wonderful leasing experience. In 2007 I leased a Toyota Pruis from Toyota/Scion of Grand Rapids, and when the lease period was up, I purchased the car. All of my service was at the dealership. I found all of the sales and service staff to be top notch. Because of my positive experiences there, when I decided to lease another Pruis, I stayed with this dealership. Our sales and leasing consultant was Alfred Luke and I can't say enough positives about his professional and personable manner. It took me awhile to decide and Al ... read more
Service department is the best. Facility is clean Service Rep. Bruce Diamond is one of the best. He and his service reps. are willing to discuss, in detail, service problems that are identified. This is important to me because it allows for an informed decision making relative to cost. i also enjoy the service tech that meets the cars, direct where to park inside, place a floor mat and check all fluids. A nice, and necessary touch.
Toyota of Grand Rapids has a 4.9 star rating with 6,765 reviews.
Toyota of Grand Rapids is closed now. It will open at 9:00 a.m.