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Toyota of Grand Rapids

4.9

About this business

At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more

Location details

2555 28th St SE, Grand Rapids, MI, 49546, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.96,765 reviews
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Happy Jackie's profile image
Happy Jackie 
11 years ago

Very satisfied! I'm very pleased with my new 2012 Highlander Hybrid! I love it!! It rides great and gets great gas mileage. I have had it serviced since my purchase and was in and out of the dealership within the time frame they said my SUV would be ready. The staff was friendly and the technicians were very courteous. I will continue to have my car serviced at Toyota of Grand Rapids and whenever I decide to upgrade I will buy there again! 

Diane's profile image
11 years ago

Owner of Toyota Avalon I was very happy with the service, the friendliness of the employees, and the beautiful car we bought! 

Lee R's profile image
11 years ago

Purchase of a new auto We had looked at other vehicles when we decided to try Toyota of G.R. We found a vehicle that we liked, was able to negotiate a reasonable price and financing. Over all a very good experience. 

xx Prius Persona's profile image
xx Prius Persona 
11 years ago

Toyota Prius Persona In 50+ years of buying experiences, mine with Toyota of Grand Rapids exemplifies the perfect customer experience. My purchase wound up with Toyota of Grand Rapids largely as a result of horrible customer service experiences with a different dealership. From the first online request for info to the leaving the lot with my new car , I was wowed again and again by the hospitality, friendliness, professionalism and attitude of everyone I encountered. I felt like I was making new friends as the experience pro... read more

LexSUV's profile image
11 years ago

Friendly knowledgeable staff I had a great time bringing my vehicle in for service, well as good as any service trip can be. Price didn't seem unreasonable for the oil change & repairs. The staff was very nice, and were knowledgeable on the topics we talked about. Waiting area is nicer than most others. I have no idea if they weren't busy, but it didn't seem like I waited that long for service. 

RickfromFlint's profile image
RickfromFlint 
11 years ago

First time customer Having just moved to the Grand Rapids area, I am pleased to find a Toyota dealership comparable in quality to the one I dealt with in Grand Blanc. The work done was excellent and the service people were very accommodating. 

garyl55's profile image
garyl55 
11 years ago

Great Dealership and Service I have been a customer at this dealership since I bought my first Camry in 1984 and was impressed with the quality of their service and of their product. I bought another Camry in 2004 and have found that their service and their product remain excellent. My most recent visit was for an oil change and the facilities remain clean and comfortable. The service was completed in a short time and I was on my way without any concerns that anything was left undone. 

First time buying a car's profile image
First time buying a car 
11 years ago

Used car purchased from Toyota of GR Pretty pleased with the car I purchased from this dealership. I was looking for my first car. Found the used car I wanted online, so I received the online purchase price rather than the lot price. Salesman was very nice; unable to come down on the price at all but offered free touch up paint for some minor scratches and filled the gas tank for me. Also helped me Sync my phone to the car bluetooth. Fairly efficient buying process; business manager handled all the financing paperwork and we... read more

Business response:

It is great to hear that you are pleased with your vehicle and your experience with Toyota of Grand Rapids. Thank you for taking the time to review our dealership and congrats again on your first car! 

Denny's profile image
11 years ago

Denny of Hudsonville Very good experience for the second time with dealership. Very knowledgeable, helpful, friendly. Will be sure to price out for any future purchases. 

Frequently asked questions about Toyota of Grand Rapids

How is Toyota of Grand Rapids rated?

Toyota of Grand Rapids has a 4.9 star rating with 6,765 reviews. 

When is Toyota of Grand Rapids open?

Toyota of Grand Rapids is closed now. It will open at 9:00 a.m.