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Toyota of Grand Rapids

4.9

About this business

At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more

Location details

2555 28th St SE, Grand Rapids, MI, 49546, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.96,765 reviews
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Sandrine McCubbin's profile image
Sandrine McCubbin 
11 years ago

Sean Bier Hobbs was great Sean Bier Hobbs was great. He persisted where others left me by the wayside. I am a professional who recently migrated to the USA and hence have a non existent credit history. Despite this significant challenge, he worked with me to get the best deal possible. I appreciate his effort and because of him, I will always buy TOYOTA!!! 

John M. Thomas's profile image
John M. Thomas 
11 years ago

So fast and simple...thank God. So easy...no pressure....no gimmicks. No closed door "discussions" on your deal. Laid-back atmosphere...quick paperwork and I was outta there....thank you for making it so easy. Thats a first for me in the car buying process....its rare you get a good deal and its easy to do. Thanks! 

Trailtested's profile image
Trailtested 
11 years ago

Great people, great service Ben did a great job as my service advisor, maintenance personnel was courteous and professional 

RLenger's profile image
RLenger 
11 years ago

Service I was pleased with the timeliness of having my car ready. It was done professionally and well, my only issue was I did not read the service order well enough when I left the car and paid for rotating my tires when I could have had this done free from the tire dealership, my bad. 

Karen's profile image
11 years ago

Be wary I have bought several cars from this dealership in the past, but when I was shopping for my Prius two years ago, the salesman told me I had to put money down to be on the waiting list. He then proceeded to try to talk me into the Scion, which was on the lot. His knowledge of the Prius was extremely limited. I drive to Crown Motors in Holland and purchased a Prius in the color I desired from a knowledgeable salesman, who found it on a lot in Indiana. No money to be on list. Immediate possession. When I needed the wind... read more

jo dee's profile image
11 years ago

glad I found out about this place I traveled 100 miles + to purchase a new car from this dealership. It was worth it. Sean was great. I began my car shopping experience with an attitude of distrust and caution, but felt very different about the whole process after working with this dealership. I highly recommend them. They were recommended to me by someone in my home town. 

GRGirl's profile image
11 years ago

Great service, friendly staff, no pressure Excellent service. I just bought a new car from here and have since brought it in for an oil change. 

Jerry's profile image
11 years ago

Excellent Service-Oil change & multipoint inspect I always find the customer service personal to be professional as well as proficient. The cost for oil change & multipoint inspections are very modest. They alert me, without high pressure selling, regarding minor issues with my vehicles. I continue to return for my Toyota maintenance. 

Karen's profile image
11 years ago

Great service, friendly, helpful personnel. We have been using Toyota of Grand Rapids for years. We just bought our third Camry from them and was very satisfied with the service we received. Our salesperson even remembered us from our last purchase and snagged us away from someone else. That, I believe, is really good customer service to be able to use the same salesperson so you are familiar with them. 

Frequently asked questions about Toyota of Grand Rapids

How is Toyota of Grand Rapids rated?

Toyota of Grand Rapids has a 4.9 star rating with 6,765 reviews. 

When is Toyota of Grand Rapids open?

Toyota of Grand Rapids is closed now. It will open at 9:00 a.m.