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Toyota of Grand Rapids
- Car Dealers
- Grand Rapids, MI
About this business
At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
Location details
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Faith in humanity restored We came to Toyota of GR after an aborted deal due to customer-service failure at another dealership. I was expecting to face the same type of "pitch" at Toyota of GR, but Sean Bier-Hobbs wasn't your stereotypical "car salesman." He made the buying process as smooth as possible; and to top it off, Jeff the F&I guy was very personable. These guys are good at what they do, but they don't let the "business" trump inter-personal relations.
If only Toyota of GR would do this We have bought 4 cars over the past 12 years from Al Luke at this dealership. Al is very patient, not pushy, really listens to what you want in a car. The service department is top notch, I have never felt that they were trying to oversell me, they take the time to explain what is needed and what can wait. I LOVE the $9.99 oil changes, if these were not offered I would probably not have all of my service work done here. Actually I lie, I don't have all of my service done here but would if--... read more
A must go to I bought a 2014 corolla s at this dealership!! Wonderful experience... I enjoyed dealing with our salesperson Tom Farho...very professional and personable...no pressure. The 3 dealerships I visited prior to GR Toyota when shopping for my new car paled in comparison. A definite go to if you want to be treated well.
Toyota Service on my Venza It was time for the 5000 mile or 6-month Toyota Care on my 2013 Venza. Ben Dekruter was my service manager. Ben greeted me, wrote up the work order made sure the care was moved to Ashton Heydenberk's work area. Once service was completed Ben again appeared and announced my car was ready to go. The car is running great the synthetic oil change and multi-point inspection was performed in record time. I think it took only 45-mins. Thank you Ben and Thank you Ashton!
Outstanidng Service Dept for many years. The Service Dept. is outstanding, particularly Ben.
Great place A bit of a rocky start with a new salesperson, but finally she was able to help me with what I needed. Awesome people working there, great place to go.
GREAT Service I have not experienced a service dept like Toyota of GR....beyond clean, punctual, to-the-point, and thorough. Superior! Thank you!
Great Place It didn't take us long to becomed attached to the 2010 Prius waiting for us there. Newby Larry Slotsema was an awesome salesperson who felt like a long lost friend. No pressure just friendly assistance and they even let me take the car overnight while I was thinking about it. Great service department that I hope we don't have to use, except when the oil needs changing in one year, all for a whopping $9.95!
Great Service We would like to thank you for all your help & patience. We were greeted by Mr. Nick Ignasiak at Toyota of Grand Rapids, he made us feel comfortable at the showroom. I must say that this was my best car shopping experience ever. He was very informative and he was answering very question of ours patiently. Nowadays, it commonly seen that car salesmen just don?t do enough good job and their only objective is to get money out of our wallet. But, salesman like Mr. Nick Ignasiak delivers an incredible service and gi... read more
Frequently asked questions about Toyota of Grand Rapids
How is Toyota of Grand Rapids rated?
Toyota of Grand Rapids has a 4.9 star rating with 6,765 reviews.
When is Toyota of Grand Rapids open?
Toyota of Grand Rapids is closed now. It will open at 9:00 a.m.