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Toyota of Grand Rapids

4.9

About this business

At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more

Location details

2555 28th St SE, Grand Rapids, MI, 49546, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.96,616 reviews
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Susan Roskamp's profile image
Susan Roskamp 
4 years ago

Mrs. Roskamp My service rep, Bruce, was pleasant, helpful, and professional. He said the service to my car should take an hour and it did. Toyota has served me for 12 years. Thank you! 

Business response:

We love reading this kind of feedback Susan! Thank you for sharing! 

Sue's profile image
4 years ago

Helpful The agent in this dealer is helpful and give you some good ideas on choosing cars as well as the financial things, which is pretty considerate. 

Business response:

Thank you for sharing Sue! 

MaryS's profile image
4 years ago

Excellent service, as always I've been going here to buy and have my car repaired since 1992. That should say it all. I want a reliable hybrid and Toyota does ti very well. 

Business response:

Thank you for your loyalty Mary! We really appreciate it! 

Steve's profile image
4 years ago

Friendly, reliable service. Very good service. Reliable repairs. I would recommend this dealership for anyone who is looking to purchase one of the most dependable cars made ever. ( Toyota) 

Business response:

Thank you for your support and kind words Steve! We really appreciate it! 

MORIJ's profile image
4 years ago

Toyota of Grand Rapids Great friendly service. Easy to set up appointments as well. I have been using this dealership now for several years and have always been satisfied with the service I have received 

Business response:

Thank you for the highest rating! We are thrilled to have such a great, loyal customer like you! 

Brandon's profile image
Brandon 
4 years ago

Recalls Bruce was awesome! They made everything easy and very accommodating to my needs. My van was done in the time they told me! Thanks Toyota of GR! 

Business response:

Brandon we love reading reviews like this one! Thank you for taking a moment to share it! 

Joseph Nguyen's profile image
Joseph Nguyen 
4 years ago

Oil change Very convenient for me as I was at work all day. They picked up my car at work, had an oil change, then they dropped it off at my work. Thanks to Bruce Diamond and his team 

Business response:

Thank you Joseph! We are so glad to hear Bruce and his team were so helpful! 

“Robin” “Camry”'s profile image
“Robin” “Camry” 
4 years ago

Excellent Customer Service during Covid19 Five Star Experience and service friendly and informative not trying to forced or rush you to pay for maintenance that’s not needed only recommend what’s necessary 

Business response:

Thank you for sharing your feedback Robin! We are glad to hear our team was able to help and your visit was a success. We are looking forward to seeing you again. 

Topkatt's profile image
Topkatt 
4 years ago

Very good service, just like always. Comfortable waiting area, service time was what I expected for what needed to be done. Kept me informed of progress. As far as car service, they are excellent. 

Business response:

We're pleased that everything went well for you Topkatt. Thanks for taking a moment to share your recent experience with others! We appreciate it! 

Frequently asked questions about Toyota of Grand Rapids

How is Toyota of Grand Rapids rated?

Toyota of Grand Rapids has a 4.9 star rating with 6,616 reviews. 

When is Toyota of Grand Rapids open?

Toyota of Grand Rapids is closed now. It will open at 9:00 a.m.