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Toyota of Grand Rapids
- Car Dealers
- Grand Rapids, MI
About this business
At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
Location details
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Oil change Good service answered all my questions clean waiting area recall repair done also at this visit. Tire rotation done as well so got alot done on the car at one visit
Business response:
Excellent! Thank you for taking a moment to write this review, we appreciate it!
Great Service Department Brought my Rav 4 in for a recall. Everyone is so nice and they keep you updated. We did not wait in the reception area because of Covide19. But when we get back to normal it is a very nice waiting area.
Business response:
Linda, we are happy to hear your experience was a great one. Thank you for letting us know!
Service Excellent service, polite, and courteous staff. Efficiency and attention to detail. I would recommend this dealership for Buying and service. The associate was helpful and honest.
Business response:
Thank you for your kind words about our staff, Curtis! We appreciate your support and your loyalty!
Best dealership, period. We recently took our 2016 4Runner Trail Premium to ToGR for service and as always I was impressed with the quality, speed and professionalism shown by those involved. In particular by my service rep Agim. Stellar from start to finish. I hope his superiors see his worth. And not just for this visit but also in regards to the one prior (which for some reason wasn't able to leave a review). Thank you again for your attention to detail and the care you showed. It's a big part of why we spend a bit more m... read more
Business response:
Reviews like these mean the world to us here at our dealership Elijah and I will be sure to relay to Agim and the team. Take care and have a great day.
Brake repair Good service helpful staff. Good mechanics. I liked the way they stayed in touch with me by text druring the repair process. Jim was very helpful
Business response:
Peggy we love reading reviews like this one! Jim is an important asset to our Toyota Service Team and we are so glad to know you appreciate his efforts! Thank you!
Efficient service Pleasant and efficient service experience. Shop and waiting area clean well appointed. Toyota device isn’t cheap, but quality, safety and reliability make it a reasonable value.
Business response:
RAV4 Drivers, thank you for taking a moment to share your experience with others! We are pleased to hear everything went well during your time here!
Ferdinand I needed to have oil change and have the tires rotated; The service person was pleasant and totally helpful. He indicated it would be about an hour and sure enough he came to the waiting room on the hour.
Business response:
Brad, thank you for allowing us to properly maintain your vehicle. We appreciate this great feedback and 5 star- rating!
Doctor I am very happy with the service. Prompt. Friendly staff. Excellent web page to make the appointment. The process of the repairs was explained well.
Business response:
Thank you so much Christian, we are thrilled to know our team took a great care of your service needs. Thanks for choosing us!
Service Exceptional Excellent service on my Toyota Prius. They were ready when I arrived and completed the service in the time estimated. I was very pleased with both the care of my car and of myself.
Business response:
Bill, thank you for taking a moment to write this great review! We appreciate your support!
Frequently asked questions about Toyota of Grand Rapids
How is Toyota of Grand Rapids rated?
Toyota of Grand Rapids has a 4.9 star rating with 6,616 reviews.
When is Toyota of Grand Rapids open?
Toyota of Grand Rapids is closed now. It will open at 9:00 a.m.